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Fake live viewing not showing on single product page

This topic has 4 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

ecommercedev

Participant

September 26, 2023 at 13:24

Hi,
I have enabled fake live viewing without changin default options for this plugin. However I cannot see the live views on a single product page. Is there any extra step I should before they appear there? I tried looking into single page builder but there is no option/widget for that.

I have latest core version. No cache plugins in place, since its developmental server. Disabling plugins in my store did not make it work either.

How can I make this work?

#368606 Copied Theme version: 9.1.14

3 Answers

Rose Tyler

Support staff

September 26, 2023 at 14:29

Hello, Ecommercedev,

Please provide URL and temporary wp-admin access, so we can check your settings.

Thank you for your cooperation.

Kind Regards,
8theme team

#368616 Copied

ecommercedev

Participant

September 26, 2023 at 21:50

Anyway, I found the issue. You are using Short Description block in single page builder as a hook for rendering live views. This is not mentioned in any of your documentation (or is it?) and is very misleading.

There should be some separate block for this in single page builder.

#368637 Copied

Rose Tyler

Support staff

September 27, 2023 at 06:24

Hello, Ecommercedev,

We are glad that you sorted it out.
Thank you for letting us know.

Kind Regards,
8theme team

#368653 Copied
Tagged: fake live viewing, product page issue, single product display, woocommerce live view problem, woocommerce troubleshooting, wordpress woocommerce themes
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Fake live viewing not showing on single product page

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