Closing size guide on single product page brings up sticky add to cart

This topic has 6 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

  • Avatar: ecommercedev
    ecommercedev
    Participant
    September 26, 2023 at 23:46

    steps to reproduce:
    1. creste single product page with size guide and sticky add to cart option enabled
    2. open size guide
    3. close size guide <- this brings up sticky add to cart to be visible.

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 27, 2023 at 06:11

    Hello, Ecommercedev,

    Thank you for contacting us and for using XStore.

    Please attempt to upload a smaller size guide image, not full screen height, and then check its behavior.

    Let us know the result and provide temporary wp-admin access also.

    Kind Regards,
    8theme team

    Avatar: ecommercedev
    ecommercedev
    Participant
    September 27, 2023 at 23:08

    I did try your suggestions. Smaller size guide does not fix the behavior. I mean its minor thing. But still I wonder what triggers sticky add to cart to pop up? Clicking on ‘size guide’ button doesn’t bring it up. But closing the popup does. It’s just weird.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 28, 2023 at 07:36

    Hello, Ecommercedev,

    We appreciate your prompt response.

    Please provide temporary wp-admin and FTP access, we need to check the situation more deeply.

    Kind Regards,
    8theme team

    Avatar: ecommercedev
    ecommercedev
    Participant
    September 28, 2023 at 21:34

    Hi, I’m sorry I cannot give you access to the FTP.

    This behavior is also seen in your demo template at https://xstore.8theme.com/elementor/demos/minimal-fashion02/product/beachwear-vintage/

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 29, 2023 at 08:19

    Hello, Ecommercedev,

    Thank you for your response.

    It will be fixed in the next theme update.

    Kind Regards,
    8theme team

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Closing size guide on single product page brings up sticky add to cart’' has been successfully resolved, and the topic is now closed for further responses

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