Ops… Your purchase code has been blocked.

This topic has 4 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

  • Avatar: CarlosL27
    CarlosL27
    Participant
    September 27, 2023 at 03:40

    Hello, I’m trying to activate the xstore theme on my dushijeans.com.co site, but I’m getting the following error Ops… Your purchase code has been blocked.

    The error happened after updating the theme and wordpress.

    img

    I have deactivated the domain to activate it again, perhaps this way the error was solved, but the error still persists.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 27, 2023 at 13:29

    Hello, CarlosL27,

    Private Content.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: CarlosL27
    CarlosL27
    Participant
    September 27, 2023 at 14:56

    Hello, I understand, I have removed xstore from the dushidotaciones.com.co site and put the site in maintenance mode until I purchase a new license as soon as possible.

    Please can you activate the xstore theme on the dushijeans.com.co site, I bought the theme for this site.

    Thanks for the help.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 27, 2023 at 15:24

    Hello, CarlosL27,

    Thank you for your understanding. Please try to activate it now. And remember, one license is for one project.

    Kind Regards,
    8theme team

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The issue related to '‘Ops… Your purchase code has been blocked.’' has been successfully resolved, and the topic is now closed for further responses

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