A new Royal user, with some "problems"

This topic has 12 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

  • Avatar: SelfOutlet
    Ex Aequo
    Participant
    January 24, 2015 at 06:00

    Hi,

    First, I’d like to felicitate you for the theme! 😉

    I’ve got some problems, some of them i’ve fixed them, but i’ll “share” with you some pending problems Lol, if there is solutions:

    Mobile menu displayed on desktop:

    On pages, when loading in Firefox, i see the mobile navmenu for 1sec or less. I tried with some Css, and seems that not works o work on desktop but affect mobile menu.

    I was thinking if its due to a BOM coding in php, i’ve scanned… and all is ok… i think.

    Added to Cart Button:

    I disabled the button, because:
    – In the Home page, it loads but without adding to the cart (Maybe a conflict with plugin: WooCommerce Advanced Product Quantities?)

    NB: I’m using the deactivation from WC> Productos > Products Archive (plugin: WooCommerce Product Archive Customiser)

    – I disabled it in the Quick View too, because no Qty displayed (and isn’t compatible with qtranslate? The Button shows the 2 languages).

    NB: The button works well on the product page.

    Fixed menu/header:

    Wanna know if the fixed menu in the header can be edited (put the menu a little in the bottom to avoid deformations when more items in the menu, coz i don’t see each header can i edit..)

    Advanced Button:

    Seems that don’t applicate the Class that i put. I’ve tried by Costum CSS, and CSS editor.

    Masterslider and error js:

    Using //@ to indicate sourceMappingURL pragmas is deprecated. Use //# instead

    I’ll let you the access to FTP and Admin Eva, i know you like this Lol

    Add to Wishlist Translation:

    Can you tell me where can i find this Add to Wishlist to translate it? I’ve translated the theme… but nothing (see it in single product page, i’ll add some <br> too.)

    Brands widget:

    There is possibility to have it as drop/down list as Categories or a scroll with nice styling? I’ve did a scroll but it’s so bed Lol. And there is any shortcode to display Brands, for example in the description? now i do it manually.

    PHP Notice:

    PHP Notice: Undefined variable: functions in /xxxxxxxxxx/httpdocs/wp-content/themes/royal/framework/woo.php on line 1321 Maybe that what causes the Add to cart bug.

    And if you can tell me how resolved (when it’s done) will be better 🙂

    Sorry for all this issues ^^

    Thank you! And sorry for my English (:

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: SelfOutlet
    Ex Aequo
    Participant
    January 24, 2015 at 06:30

    Mobile menu displayed on desktop: RESOLVED!

    Avatar: Eva
    Eva Kemp
    Support staff
    January 24, 2015 at 10:31

    Hello,

    Please try to disable all 3rd-party plugins and check “Add to Cart” button after that.
    I don’t see fixed header however it’s enabled in Theme Options. The problem may be also caused by 3rd-party plugins. So please deactivate them to check it.
    You need update MasterSlider and Visual Composer plugins. You can download them at this link https://www.8theme.com/download-plugins/ , just enter your theme purchase code.
    “Add to Wishlist” text can be translated in wp-content/themes/royal/framework/woo.php (line 789).

    Unfortunately there is no such option for Brands widget. Sorry.

    Regards,
    Eva Kemp.

    Avatar: SelfOutlet
    Ex Aequo
    Participant
    January 24, 2015 at 18:02

    Hi Eva,

    – I’ve disabled all plugins (3party too) but nothing.
    – I’ve updated the plugins (E.Grid, Masterslider and Visual composer) and no, the Header barre that moved when scrolling page, don’t move (a new problem).
    – I was seeing ion some forums, and when i rename the Woocommerce path that included with the theme, products can be added to the Cart, so i thing that’s the version of woocomerce that comes with the theme isn’t updated).

    Thank you!

    Avatar: SelfOutlet
    Ex Aequo
    Participant
    January 25, 2015 at 02:13

    Hi again,

    After investigations… the problem is caused by the “personalized” Button of Royal/woocommerce/loop/add-to-cart.php.

    It can’t detect Qty rules on the rest of the site.

    Any solutions to make it detecting max/min Qty, as the Single-add-to-cart is doing in single product page?

    Thank you

    Avatar: Eva
    Eva Kemp
    Support staff
    January 26, 2015 at 15:03

    Hello,

    You still old versions of WPBakery Visual Composer and MasterSlider plugins. Please update them https://www.8theme.com/download-plugins/ as old plugins versions may create a conflict.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: SelfOutlet
    Ex Aequo
    Participant
    January 26, 2015 at 21:04

    Hi,

    I’ve updated js-composer and i’ve had a bug, and can’t edit my posts. That’s why i’m gone back to the version that comes with Royal them and work good.

    Maybe a did a mistake? Or can you update it? I’ve seen that the web was on mode off line, was you?

    Thank you!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 26, 2015 at 21:09

    Hello @ROBarcelona,

    Do you selected all Content Types in Settings->Visual Composer after updated to the latest version?
    Read more here:
    https://www.8theme.com/demo/docs/royal/index.html#!/visual_composer

    Regards,
    Robert Hall.

    Avatar: SelfOutlet
    Ex Aequo
    Participant
    January 27, 2015 at 00:41

    Hi Robert,

    Yes, it’s what i did! :/ I’ve got the problem to edit the Home page coz can’t see the Visual editor, and was able to see it in other pages. j_composer was giving js errors too.

    Thanx

    Avatar: Eva
    Eva Kemp
    Support staff
    January 27, 2015 at 09:34

    Hello,

    As I see Visual Composer editor is shown in your home page:

    Try to clear browser cache and check again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: SelfOutlet
    Ex Aequo
    Participant
    January 28, 2015 at 09:38

    Hi,

    Is shown because i’m back to the old version of js_composer.

    You didn’t see that the plugin isn’t updated? It’s what i was saying all the time:

    When i update the plugin, the Visual composer goes!

    Have you tried to update it? So, do it, and u’ll see.

    Regards

    Avatar: Eva
    Eva Kemp
    Support staff
    January 28, 2015 at 14:13

    Hello,

    The problem is related to Visual Composer plugin and the authors are aware of it.
    They should provide an new release soon.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

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