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Instagram widget doesnt work properly on mobile

This topic has 4 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

ecommercedev

Participant

October 1, 2023 at 20:14

HI, instagram widget from Xstore for Elementor is not quite responsive. It works ok in Desktop. But gets pushed behind next section for mobile.

Steps to reproduce are simple:
1. Create a static page with elementor.
2. Create a section with Add instagram widget with 6 photos and 6 columns (however I believe any other config will also provoke such behavior).
3. Create next section after with some background color for easier debugging.
4. Observe behavior.

Please, contact administrator
for this information.

#369001 Copied Theme version: 9.1.14

3 Answers

Rose Tyler

Support staff

October 2, 2023 at 06:25

Hello, Ecommercedev,

Thank you for contacting us and for using XStore.

This problem will be fixed in the next theme update.

Please provide URL of page with the problem, temporary wp-admin and FTP access, so we can apply the fix on your site.

Kind Regards,
8theme team

#369019 Copied

ecommercedev

Participant

October 3, 2023 at 03:11

Can you share the fix here? I’m fine with applying the fix myself

#369159 Copied
Rose Tyler

Support staff

October 3, 2023 at 08:06
Hello, Ecommercedev,

Please add the next custom CSS code as temporary solution:

.null-instagram-feed .instagram-pics img { visibility: hidden; opacity: 0; position: absolute; }

and delete it after the next theme update.

Kind Regards,
8theme team
#369176 Copied
Tagged: fix instagram widget, instagram widget issue, mobile woocommerce themes, resolve woocommerce instagram issue, woocommerce mobile troubleshooting, wordpress instagram problem, wordpress instagram widget errors
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