This topic has 8 replies, 3 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler
Breadcrumbs on shop page is shown in 2 lines and the options for modifications do not let us convert it into 1 line.
Breadcrumbs customization option on Product page is not working and is also shown in 2 lines scattered throughout the width of the page.
Kindly refer private area for details on the same
Hello, @Artibdfl,
Thank you for contacting us and for using XStore.
We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.
If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.
Please note that you should take a complete backup of your site before proceeding.
In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:
WP Admin URL:
WP Admin Username:
WP Admin Password:
Thank you for your cooperation.
Best Regards,
8Theme’s Team.
Please find details in the Private Section
Hello, @Artibdfl,
1) We regret to inform you that we are unable to access your website due to the invalid wp-admin login details that you have provided. We kindly request you provide us with valid wp-admin login credentials to proceed further.
https://ibb.co/nLN9jLP
2) Please check how it works with the XStore parent theme activated.
Let us know the results.
Thank you for your cooperation and we look forward to hearing from you soon.
Best Regards,
8Theme’s Team.
Apologies for the inconvenience caused, details shared again in the private area
TIA
Hello, @Artibdfl,
Fixed by adding custom CSS code in Theme Options.
Please clear cache and check now.
Best Regards,
8Theme’s Team.
Thanks for the update
Hello, @Artibdfl,
You’re welcome!
Best Regards,
8Theme’s Team.
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