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Xstore’s editing features no longer appear on elementor

This topic has 4 replies, 2 voices, and was last updated 11 months, 4 weeks ago ago by Rose Tyler

45stor45

Participant

October 15, 2023 at 01:07

HI
After I updated XStore.
XStore Widgets no longer appear on Elementor, Even when the tools appear they are not available.
I hope to solve the problem as soon as possible.
thank you team

Please, contact administrator
for this information.

#370171 Copied Theme version: 9.2.0 WooCommerce version: 8.2.0

3 Answers

Rose Tyler

Support staff

October 15, 2023 at 07:58

Hello, 45stor45,

Thank you for contacting us and for using XStore.

We do not have this problem on our test sites.

Have you cleared cache after theme update?

Please provide temporary wp-admin and FTP access, so we can take a closer look.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#370180 Copied

45stor45

Participant

November 29, 2023 at 23:49

hi
How do I grant edit access to my site?

#375213 Copied

Rose Tyler

Support staff

November 30, 2023 at 07:06

Hello, 45stor45,

Provide access via the Private Content area – https://prnt.sc/A_NJiAleQBrV

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

#375226 Copied
Tagged: best selling woocommerce themes, elementor editing issues, elementor xstore solutions, woocommerce themes elementor, xstore editing features, xstore elementor problems, xstore woocommerce theme
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