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On the mobilde version the show more dropdown its not working

This topic has 6 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

Jennifer

Participant

October 21, 2023 at 11:28

Hello,

On the mobilde version the “show more” dropdown in the all departament menu its not working

https://biucosmetics.online/

Thank you very much

#370986 Copied Theme version: 1.0

5 Answers

Rose Tyler

Support staff

October 21, 2023 at 12:04

Hello, Jennifer,

Thank you for contacting us and for using XStore.

Could you please record a video of the problem?

Please check the menu on our demo https://xstore.8theme.com/elementor/demos/niche-market03/ from your mobile and let us know the result.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Please contact administrator
for this information.

#370991 Copied

Jennifer

Participant

October 21, 2023 at 15:33

Hello,

You can try on the link of my website https://biucosmetics.online/ or you need a video recording?

#371015 Copied

Rose Tyler

Support staff

October 21, 2023 at 15:43

Hello, Jennifer,

Thank you for your response.

Please update the theme https://prnt.sc/DSvREBIAPag5 https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ , clear cache and let us know the result.

Kind Regards,
8theme team

#371016 Copied

Jennifer

Participant

October 21, 2023 at 22:31

Yes still do not working

#371037 Copied

Rose Tyler

Support staff

October 22, 2023 at 09:45

Hello, Jennifer,

We appreciate your prompt response.

We’ve disabled the Menu cache in Theme options > Speed Optimization and the Mobile menu works fine – https://prnt.sc/0ieYhiJIw8u_

Kind Regards,
8theme team

#371058 Copied
Tagged: dropdown issue woocommerce, fix woocommerce dropdown, mobile woocommerce troubleshooting, woocommerce mobile version, woocommerce show more error, wordpress mobile dropdown fix, wordpress templates problem
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