Can’t register staging website with Xstore

This topic has 4 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: HmirceaD
    HmirceaD
    Participant
    October 30, 2023 at 11:42

    Hello,

    I want I bought a new xstore license for a store I am creating for a client.

    I want to register it as a staging website (since it is), but I keep getting this message: https://imgur.com/a/ZTHLJWx

    It is clear that this is a staging website’s domain, I’ve already changed this once and added the “dev-” extension and it won’t let me.

    This is my normal naming convenction for staging websites, do let me know how to register this.

    Thanks!

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2023 at 15:05

    Hello, HmirceaD,

    Thank you for getting in touch with us.

    Could you provide the URL of the site and temporary FTP access?

    Kind Regards,
    8theme team

    Avatar: HmirceaD
    HmirceaD
    Participant
    October 30, 2023 at 15:09

    Hello Rose,

    See private details

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2023 at 15:45

    Hello, HmirceaD,

    Please try to register the theme now.

    Kind Regards,
    8theme team

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