This topic has 7 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler
I wonder if I am able to fix this or wait for a plugin update
Hello,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please provide URLs of pages that you test and which have this issue.
Kind Regards,
8theme team
Hello,
1/ noticed problems on the home and any other non-account page – https://prnt.sc/7q0QadUElHHY
2/ It can be solved only by:
2.1/ activate Mobile optimization options ( https://prnt.sc/K5OtlafUjN7n ) (but there may be a conflict with caches in case a similar option is activated in the settings of a cache plugin on your site)
or
2.2/ select Header Builder > Account > Content type > None for desktop OR mobile account ( https://prnt.sc/J9j5BqAUBDvK ) (so that there is only one canvas or breakdown at all times because now they load twice)
2.3/ or delete the Account element from mobile or desktop content via Header Builder.
Kind Regards,
8theme team
Hello,
Sorry, but your answer is unclear. Have you followed our recommendations?
Kind Regards,
8theme team
Thanks for the response, plus this problem also makes the PC. version.
isn’t there a global solution?
Hello,
We suggested you use one of 3 solutions.
We’ve checked your site and you did not apply any of them.
Please select one of:
– Theme Options > General > Mobile optimization >On;
– Header Builder > Account > Content type > None;
– Header Builder > delete the Account element from the mobile header content.
In result, this issue will be solved for mobile and for desktop, because the duplication will be removed.
Kind Regards,
8theme team
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