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Elementor keeps loading and xstore theme patch

This topic has 8 replies, 3 voices, and was last updated 1 years ago ago by Tony Rodriguez

Directory92

Participant

November 3, 2023 at 12:47

Elementor keeps loading and xstore theme patch update buttons also not working in cPanel hosting

Please, contact administrator
for this information.

#372445 Copied Theme version: .0.0.1

7 Answers

Rose Tyler

Support staff

November 3, 2023 at 13:14

Hello, Directory92,

Thank you for contacting us and for using XStore.

Please provide URL of your site, temporary wp-admin and FTP access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

#372449 Copied

Directory92

Participant

November 3, 2023 at 14:33

Attached content for login

Please contact administrator
for this information.

#372469 Copied

Rose Tyler

Support staff

November 3, 2023 at 14:42

Hello, Directory92,

We appreciate your prompt response.

We’ve applied patches, and now page can be edited using Elementor – https://prnt.sc/8XgFCxu1N_na
Please clear cache of your browser and check now.

Kind Regards,
8theme team

#372477 Copied

Directory92

Participant

November 3, 2023 at 14:45

Please let me know how did you applied so I can do this myself in future

#372478 Copied

Rose Tyler

Support staff

November 3, 2023 at 14:55

Hello, Directory92,

We did nothing special, just clicked on Apply all patches. It seems the problem was caused by a cache of your browser. After every update, you need to clear cache of browser.

Kind Regards,
8theme team

#372485 Copied

Directory92

Participant

November 4, 2023 at 00:10

Content

Please contact administrator
for this information.

#372520 Copied

Tony Rodriguez

Support staff

November 4, 2023 at 07:43

Hello, @Directory92,

We are pleased to inform you that we have recently conducted a thorough review of your website. We are happy to report that your site is functioning optimally, with no extraneous website links present in the terms and conditions section.

For your convenience, we have recorded a comprehensive video of our review process, which you can view at the following link: https://www.veed.io/view/77a5c5f7-30cd-45a6-a107-f40c40e1d190?sharingWidget=true&panel=share

We recommend that you clear your cache or try accessing your site from a different device to ensure that you are viewing the most recent version of your site.

Should you have any further queries or require additional assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#372534 Copied
Tagged: elementor loading issue, elementor loading solution, elementor woocommerce fix, woocommerce theme troubleshoot, wordpress woocommerce templates, xstore theme patch, xstore wordpress solution
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