Multivendorx panel is not compatible - by Beşir Demir

This topic has 11 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: kissoftheeros
    Beşir Demir
    Participant
    November 8, 2023 at 13:31

    Hello, since the multivendorx plugin does not work with the theme, almost all parts appear irregularly in the control panel. I would be glad if you can help me.

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2023 at 15:02

    Hello, Ekomatbaa,

    Thank you for contacting us and for using XStore.

    Please check how it works when not our theme is activated but Storefront theme (default WooCommerce theme) and provide us with screenshots.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Avatar: kissoftheeros
    Beşir Demir
    Participant
    November 8, 2023 at 15:33

    Works smoothly with Woocomerce theme

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2023 at 15:55

    Hello, Ekomatbaa,

    We appreciate your prompt response.

    In this case, please provide temporary wp-admin and FTP access.
    Then the problem will be passed to our dev team.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

    Kind Regards,
    8theme team

    Avatar: kissoftheeros
    Beşir Demir
    Participant
    November 8, 2023 at 16:16

    I forwarded the information

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2023 at 17:40

    Hello, Ekomatbaa,

    Please check now and let us know what else should be fixed.

    We added this code in xstore-child/style.css:

    .select-product-cat-wrapper .cat-intro .serach-product-cat-wrapper form .form-control {
        display: inline-block;
    }
    form#mvx_product_list_form .form-group {
        display: flex;
        flex-wrap: wrap;
    }
    .product-filter-actions .alignleft {
        float: none;
        margin: 0 !important;
    }
    .form-control.inline-input {
    width: auto;
        display: inline-block;
        vertical-align: middle;
    }

    Kind Regards,
    8theme team

    Avatar: kissoftheeros
    Beşir Demir
    Participant
    November 8, 2023 at 22:12

    problems continue. After the editing, visual distortions occurred in many areas of the site.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2023 at 09:35

    Hello, Ekomatbaa,

    We appreciate your prompt response.

    We wish to inform you that your inquiry has been forwarded to another specialist for a more detailed review.
    Please be patient and do not change access.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2023 at 14:48

    Hello, Ekomatbaa,

    As we can see you changed access for admin and vendor. Please provide us the correct credentials one more time.
    Also, provide URLs of appropriate pages to your screenshots.

    Kind Regards,
    8theme team

    Avatar: kissoftheeros
    Beşir Demir
    Participant
    November 10, 2023 at 18:11

    Since editing could not be done, I changed the plugin and replaced it with dokan.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2023 at 08:27

    Hello, Ekomatbaa,

    Thank you for letting us know.

    If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

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