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Product tabs not showing including reviews

This topic has 4 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Tony Rodriguez

Hempednyc

Participant

November 14, 2023 at 20:31

Hi.

On our product page we can see the description below the image and product order parts, but we don’t have the tabs for reviews and additional information.

Is there an option to enable/disable this?

Thanks.

#373785 Copied Theme version: 9.2.2 WooCommerce version: 8.2.1

3 Answers

Tony Rodriguez

Support staff

November 15, 2023 at 05:29

Hello, @Hempednyc,

I hope this message finds you well.

We are writing to inform you that our team has successfully accessed your website and conducted a thorough review. During our assessment, we noticed that the single product builder was in use; however, the Tabs widget had not been implemented. To enhance the functionality of your single product page, we have taken the initiative to add the Tabs widget. We are pleased to report that this addition has effectively resolved the issue, and the tabs are now operating smoothly.

For your convenience, we have provided screenshots below that illustrate the corrected single-product page. We kindly ask that you review these images to verify the improvements:

– [Screenshot 1] https://postimg.cc/R3ty5WB5
– [Screenshot 2] https://postimg.cc/zLTt24Cq

To ensure that you are viewing the most recent version of your site, please clear your browser’s cache before revisiting the single product page.

Should you have any further questions or require additional assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#373792 Copied

Hempednyc

Participant

November 15, 2023 at 18:29

Perfect thanks! I was suspecting that we are missing the feature by mistake.

#373849 Copied

Tony Rodriguez

Support staff

November 16, 2023 at 06:42

Hello, @Hempednyc,

We are delighted to learn that your concern has been effectively addressed. Should you have any further questions or apprehensions, please feel free to contact us. Our support team is readily available to provide assistance.

Have a nice day.

This topic is now concluded.

Best regards,
The 8Theme Team

#373869 Copied
Tagged: fix woocommerce product tabs, missing reviews woocommerce, product tabs not showing, woocommerce templates problem, woocommerce wordpress issues, wordpress woocommerce troubleshooting
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