Frequently bought tougheter not showing any products

This topic has 5 replies, 3 voices, and was last updated 11 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: mirko
    mirko
    Participant
    November 19, 2023 at 09:43

    Hi im facing a problem with the recently bought togheter so i ve add the element in single product builder new with elementor, but it says not product to show with this product try choose another product, my question is where could i set the frequently bought product to link it to the product!?

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2023 at 15:57

    Hello, Mirko,

    Thank you for contacting us and for using XStore.

    We regret to inform you that the “Frequently Bought Together” feature is currently only available for simple products https://www.8theme.com/documentation/xstore/xstore-features/frequently-bought-together/ , but all products on your site are variable.

    If you would like to request this feature for variable products, please post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our future updates.

    We thank you for your understanding and look forward to your continued support.

    Kind Regards,
    8theme team

    Avatar: mirko
    mirko
    Participant
    November 20, 2023 at 16:07

    Not able to make a request says password not valid, if i go to reset password nothing comes to my email, but the password is correc otherwise I couldn’t be writing to you.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2023 at 18:21

    Hello, Mirko,

    To assist you more effectively, could you please record a video showing the problem you’re encountering, as well as the steps you’re taking? This will help us understand the issue better and provide you with a more accurate solution. When recording the video, please ensure that you are not using an incognito browser window, as this can sometimes affect the way our website functions.

    Kind Regards,
    8theme team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 8, 2024 at 23:07

    Dear mirko,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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