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Xstore Core not be installed plugin crash

This topic has 7 replies, 2 voices, and was last updated 1 years, 1 months ago ago by VENTDECOM

VENTDECOM

Participant

November 21, 2023 at 10:24

See private area

Please, contact administrator
for this information.

#374276 Copied Theme version: .9.2.4 WooCommerce version: 8.3.0

6 Answers

Rose Tyler

Support staff

November 21, 2023 at 11:03

Hello, VENTDECOM,

Thank you for contacting us about the issue you’re experiencing with the activation of the XStore Core plugin.

To assist you further, could you please confirm if you are using the Kirki plugin? If so, we kindly ask that you temporarily disable it, as it may interfere with the activation process.

If the problem persists after disabling the Kirki plugin, we would be happy to take a closer look at the situation for you. To do this, we would require temporary access to your wp-admin.

Kind Regards,
8theme team

#374280 Copied

VENTDECOM

Participant

November 21, 2023 at 14:58

See private content

Please contact administrator
for this information.

#374308 Copied

Rose Tyler

Support staff

November 21, 2023 at 15:04

Hello, VENTDECOM,

In this case, we are waiting for temporary wp-admin access from you.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

#374311 Copied

VENTDECOM

Participant

November 21, 2023 at 15:20

See private area

Please contact administrator
for this information.

#374313 Copied

Rose Tyler

Support staff

November 21, 2023 at 15:33

Hello, VENTDECOM,

We’ve disabled some 3rd party plugins on your site and installed XStore Core plugin.
Please try to import demo content now.

Kind Regards,
8theme team

#374315 Copied

VENTDECOM

Participant

November 21, 2023 at 15:41

Thanks for your help !
best regards

Please contact administrator
for this information.

#374318 Copied
Tagged: repair xstore core installation, resolve xstore core install error, woocommerce wordpress theme solution, woocommerce xstore core troubleshoot, wordpress xstore plugin crash, xstore core plugin crash fix
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