Woocommerce Add ons - by Mentadata - on WordPress WooCommerce support

This topic has 10 replies, 2 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

  • Avatar: Mentadata
    Mentadata
    Participant
    January 27, 2015 at 18:57

    WE need to use the woocommerce add ons but doesn´t works. Is Royal theme compatible with this Woocommece facility.
    For us is a basic funtion for our online store

    Regards

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    January 27, 2015 at 19:26

    Hello,

    Could you please clarify with more details?
    How can we replicate the issue?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Mentadata
    Mentadata
    Participant
    January 28, 2015 at 12:07

    Hi EVa,
    I send you how to repoduce the error (provate messsage)
    Go to
    http://silu.es/tienda/tradiciones/caja-cenizas-falla/
    Yo have to introduce the name.
    Then select/add to cart and the system give an screen “thinking” and don´t go ahead

    Please don you know when wiull be luached the new upogfarde. You told us (14/01/2015) that in the following days Royal will be updated, but I didn´t see the update un theemeforest.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 28, 2015 at 14:35

    Hello,

    Sorry, but the credentials to wp-admin panel are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Mentadata
    Mentadata
    Participant
    January 28, 2015 at 14:43

    Hiv Eva,
    please check now

    Avatar: Eva
    Eva Kemp
    Support staff
    January 28, 2015 at 18:21

    Hello,

    There is some conflict between Woocommerce Add-on plugin and ajax “Add to Cart”. I’ve disabled it in Theme Options > Single Product Page > Ajax “Add to Cart” > Off.
    Please check the product page now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Mentadata
    Mentadata
    Participant
    January 28, 2015 at 18:57

    Hi Eva,
    now works fine. Thanks

    Please could you tell us when will be available the new release?

    Thanks again

    Avatar: Eva
    Eva Kemp
    Support staff
    January 28, 2015 at 20:15

    Hello,

    Our developers delayed the new release and it should be produced this or next week.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Mentadata
    Mentadata
    Participant
    January 29, 2015 at 17:30

    Eva,
    thank you very much.
    You can close this ticket

    Regards
    Rodrigo

    Avatar: Eva
    Eva Kemp
    Support staff
    January 29, 2015 at 17:40

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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The issue related to '‘Woocommerce Add ons’' has been successfully resolved, and the topic is now closed for further responses

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