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Can not upgrapde themes and install pro element

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Tony Rodriguez

stephan

Participant

December 3, 2023 at 19:55

Hi,
I have problem to upgrade theme version to 5.2.5 and install pro element pluggin.
Could you please help
thank & Regards
stephan

#375526 Copied Theme version: 5.2.4 WooCommerce version: 6.4.1

1 Answer

Tony Rodriguez

Support staff

December 4, 2023 at 05:37

Hello, @stephan,

I hope this message finds you well.

We appreciate you reaching out to us for support. To better assist you with the difficulties you are encountering during the theme and plugin update process, could you kindly provide us with a detailed description of the issue? If it is feasible, please include screenshots to illustrate the problem. You may upload the images to https://imgbb.com/ and share the corresponding URL with us.

Furthermore, we have noticed that the WordPress Admin Login credentials you previously provided are no longer functional. For us to effectively review and address the matter on your website, please supply the updated and valid WP Admin Login details. You may securely submit this information in the private content section of this topic.

We are here to help and look forward to resolving your concerns promptly.

Warm regards,
The 8Theme Team

#375536 Copied
Tagged: best selling woocommerce updates, pro element installation problems, professional element installation woocommerce, troubleshoot woocommerce theme upgrade, woocommerce themes upgrade issues
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