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Unable top access after update plugin elementor

This topic has 6 replies, 4 voices, and was last updated 11 months, 3 weeks ago ago by Rose Tyler

mirko

Participant

December 6, 2023 at 12:05

Hi im facing a problem after i,ve updated elementor thgis morning, im unable to access to website, the errore print gives a message: ElementorPro\Modules\Woocommerce\Widgets\Product_Add_To_Cart::handle_control_position: Cannot add a control outside of a section (use start_controls_section).

Please help me

#375875 Copied Theme version: 9.2.5

5 Answers

arthur

Participant

December 6, 2023 at 12:13

solution is to download elementor.php file by this link https://we.tl/t-QsVd4NCNlD and re-uploading it into xstore/framework/compatibility folder via FTP.
This works for me.

#375876 Copied

Tony Rodriguez

Support staff

December 6, 2023 at 12:47

Hello, @mirko,

Regarding the Elementor update issue you’ve encountered, we kindly request that you revert to Elementor Version 3.17.0. Additionally, please ensure that the automatic updates for this plugin are disabled to prevent any further complications. This action is necessary due to a known issue with the latest version of Elementor.

Should you require any further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#375882 Copied

Tony Rodriguez

Support staff

December 6, 2023 at 13:05

Hello, @mirko,

We are pleased to inform you that we have released a patch version designed to address the issue you have encountered, as detailed at the following link: https://prnt.sc/StJjkYFFQ_u2.

We kindly request that you apply the provided patch at your earliest convenience. We are confident that this will resolve the issue in question.

Should you require any further assistance or have any questions regarding the patch application, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#375889 Copied

mirko

Participant

December 6, 2023 at 13:13

Done all sorted many thanks.

Appreciate that

Best reguards
Mirko

#375892 Copied

Rose Tyler

Support staff

December 6, 2023 at 13:24

Hello, @mirko,

You’re welcome!

Best Regards,
The 8Theme Team

#375895 Copied
Tagged: best selling woocommerce themes, elementor plugin fix, elementor update issue, plugin access error, troubleshoot woocommerce themes, woocommerce elementor update, woocommerce theme problems
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Unable top access after update plugin elementor

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