Filter with checkboxes in custom product archive page

This topic has 6 replies, 3 voices, and was last updated 10 months ago ago by Andrew Mitchell

  • Avatar: Creatica
    Creatica
    Participant
    December 13, 2023 at 12:10

    Hello,

    We cannot find way to add filter with checkboxes for custom product archive page. It works perfect for category pages. You can refer to following screenshots.

    https://mega.nz/file/NJhgSLSb#28xN0W37_rRnbJCjXBbU8OsZAUEgZhFKCHBWFk8P7iw

    https://mega.nz/file/UcYTQIZa#vwgHdByO_pHFh78Xu47e6BNiovGisZEy4qRcpal7Zmk

    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 13, 2023 at 13:57

    Hello, @Creatica,

    Thank you for using our theme and for contacting us.

    The XStore “Filter by Brands” widget is functioning correctly on our test site’s shop page. For your reference, please review the image provided at the following link:
    https://imgur.com/a/Fk0OrMZ
    https://imgur.com/a/MTGodE1

    It seems there may be an issue specific to your site. To investigate this matter more thoroughly, we kindly request temporary wp-admin access. You can create a new user account with an administrator role via the Dashboard and share the username and password securely through the Private Content area.

    Please ensure to take a complete backup of your site before proceeding. This will allow us to examine and troubleshoot the situation, including the potential adjustment or removal of plugins to resolve the issue.

    Thank you for your cooperation. We look forward to resolving this matter promptly.

    Best regards,
    The 8Theme Team.

    Avatar: Creatica
    Creatica
    Participant
    December 13, 2023 at 13:58

    Here is the admin access.

    Please contact administrator
    for this information.
    Avatar: Creatica
    Creatica
    Participant
    December 13, 2023 at 13:59

    You should check thhis link

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 14, 2023 at 08:21

    Hello, @Creatica,

    Thank you for your response.

    We are pleased to inform you that the issue you reported has been successfully resolved. To view the changes, we kindly ask that you clear your browser’s cache and revisit your site.

    Please note that we have removed the XStore Builder’s product archive builder layout, as it was identified that you are utilizing a custom layout and widgets for your shop page. This action was necessary because the previous configuration was causing the widgets under Appearance > Widgets > Shop Sidebar Widgets to malfunction.

    We have also eliminated the condition that was causing the issue, and you should now see the intended functionality restored. For your reference, we have included an image that illustrates the resolution. https://ibb.co/Hx9cZzq and https://ibb.co/8d4zjyR

    Should you require any further assistance or have additional questions, please do not hesitate to reach out to us.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 21, 2024 at 14:25

    Dear Creatica,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Filter with checkboxes in custom product archive page’' has been successfully resolved, and the topic is now closed for further responses

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