Main Menu is not working properly in mobile view

This topic has 2 replies, 2 voices, and was last updated 11 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: Arun Sankar
    Arun Sankar
    Participant
    December 13, 2023 at 12:32

    We are facing issue in Main menu in mobile responsive.. Please find out this Issue ASAP.. thanks

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 13, 2023 at 14:07

    Hello, @Arun Sankar,

    Thank you for using our theme and for contacting us.

    We are pleased to inform you that the issue you reported has been successfully resolved. To see the changes, we kindly ask you to clear your browser’s cache and then revisit your website.

    The solution involved disabling the mobile optimization option, which can be found under the following navigation path on your website’s admin panel: XStore > Theme Options > General/Layout. https://imgur.com/7OWPhKP

    Furthermore, we have noticed that your website is currently running an outdated version of the XStore Theme and the XStore Core plugin. To ensure optimal performance and avoid potential issues, it is crucial to keep these components up to date.

    We strongly recommend that you update both the XStore Theme and the Core plugin to their latest versions at your earliest convenience. https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Thank you for your understanding and cooperation in this matter.

    Best Regards,
    The 8Theme Team

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