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Demo content not uploaded import doesnt work

This topic has 4 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Rose Tyler

ssttek

Participant

December 14, 2023 at 08:49

https://ibb.co/7Jt89B4

Revolution Sliders not coming with import tools.
Can you send me revolution sliders files? Also if you send me all rev sliders (with other templates) export i can use them also.

Thanks.

#376635 Copied Theme version: 9.2.5

3 Answers

ssttek

Participant

December 14, 2023 at 13:10

Any answer please?

#376662 Copied

Tony Rodriguez

Support staff

December 14, 2023 at 13:11

Hello, @ssttek,

Thank you for contacting us and for using XStore.

We understand that you’re facing issues with the Revolution Sliders and the import tools for demo content. To address this:

A) For Revolution Sliders:

If the Revolution Sliders are not appearing with the import tools, please ensure that you have installed the Slider Revolution plugin. You can do this by navigating to XStore >> Plugin Installer >> and activating Slider Revolution from the bundled plugins that come with the theme. If you encounter any further difficulties, let me know.

For a visual reference, please consult the image provided at the following link:
https://imgur.com/a/rFIgfUD
https://imgur.com/a/v924hfI

B) Demo Content Import:

Regarding the demo content import issue, it’s crucial to confirm whether the Slider Revolution is included in the demo you are working on. If it is, but you haven’t installed the plugin, follow the steps mentioned above. If the problem persists, please provide provide temporary wp-admin access, we need to check the situation on your site more deeply.And please specify which demo you would like to import.To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Note: Kindly take a complete backup of your site first and then share your site wp-admin URL and access with us and allow us to change/remove the plugins and debug your site to solve your issue.

Best Regards,
Team 8Theme

#376663 Copied

Rose Tyler

Support staff

December 14, 2023 at 13:35

Hello, Ssttek,

Thank you for getting in touch with us.

We are pleased to inform you that the “Revolution Sliders from XStore Demos” can be downloaded from our official website. Please follow the link provided to access the download page: https://www.8theme.com/downloads/

Upon downloading the file, proceed to extract the contents of the archive. Inside, you will discover a collection of folders, each corresponding to a different demo containing slider configurations.

To import these sliders into your website, navigate to the Slider Revolution section on your website’s dashboard and select the ‘Manual Import’ option.

Should you require any further assistance, please do not hesitate to reach out to us.

Kind Regards,
8theme team

#376664 Copied
Tagged: demo content issue, fix woocommerce problems, import doesn't work, troubleshoot wordpress themes, woocommerce themes, wordpress
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