Return to previous page

Can’t Edit? Enable Safe Mode Having problems loading Elementor? Please enable Safe Mode to troubles

This topic has 4 replies, 2 voices, and was last updated 11 months, 4 weeks ago ago by Rose Tyler

smalameri

Participant

December 25, 2023 at 11:44

Can’t Edit?
Enable Safe Mode
Having problems loading Elementor? Please enable Safe Mode to troubleshoot. Learn More

I enabled but the same problem

https://prnt.sc/Fe9kzE1seKsD

#377598 Copied Theme version: .9.2.5 WooCommerce version: 8.4.0

3 Answers

Rose Tyler

Support staff

December 25, 2023 at 13:10

Hello, Smalameri,

We appreciate your decision to select XStore as your WooCommerce WordPress theme.

To assist you further, we kindly request that you provide us with the URL of the page you are unable to edit, along with temporary wp-admin credentials. This will enable us to investigate the issue thoroughly.

Kind Regards,
8theme team

#377604 Copied

smalameri

Participant

December 26, 2023 at 05:45

Can’t Edit BY elementor I do enable Safe Mode but still the problem

THIS ERROR

Enable Safe Mode
Having problems loading Elementor? Please enable Safe Mode to troubleshoot. Learn More

I enabled but the same problem

https://prnt.sc/Fe9kzE1seKsD

Please contact administrator
for this information.

#377666 Copied

Rose Tyler

Support staff

December 26, 2023 at 08:30

Hello, Smalameri,

We appreciate your prompt response.

We have noted your attempt to modify the Shop page. Please be aware that this particular page is designed to display all products by default and does not support direct editing via Elementor. To customize this page, you are required to navigate to the Theme Builder, select ‘Products Archive’, and proceed to create a new template. Once created, please apply it to all product archives. For detailed guidance, you may refer to our instructional article here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

We would like to inform you that if your intention is to modify the content of the shop banner – https://prnt.sc/qzFa2sMDtqYG , there is no requirement to activate the builder tool. Instead, you can directly edit the relevant static block – https://prnt.sc/JMZx4XxksxIh.

We trust this information will assist you in achieving the desired outcome for your website.

Kind Regards,
8theme team

#377677 Copied
Tagged: best selling themes, edit woocommerce themes, elementor loading problems, enable safe mode, safe mode elementor, troubleshoot elementor issues, woocommerce themes
Viewing 4 results - 1 through 4 (of 4 total)