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Elementor and website shows different data

This topic has 5 replies, 3 voices, and was last updated 1 weeks, 4 days ago ago by Andrew Mitchell

ubansal

Participant

December 29, 2023 at 12:43

please check the below attached screenshot.

https://sazunajewellers.com/new-launch-sale/

https://ibb.co/wYQLcsW
https://ibb.co/3r1hFRS

i edited the price weight and color from elementor but its not updated in theme. please helpout

Please, contact administrator
for this information.

#378050 Copied Theme version: 9.2.5 WooCommerce version: latest

4 Answers

Tony Rodriguez

Support staff

December 29, 2023 at 13:57

Hello, @ubansal,

We are pleased to inform you that the technical issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, we kindly ask that you clear your browser’s cache before revisiting your site.

For your reference, the solution involved disabling the “Remove Query Strings From Static Resources” feature. This adjustment was made within the “Speed Optimization” section found under “Theme Options” in the XStore settings.

Please find attached an image that illustrates the modification for your convenience.
https://imgur.com/gfDqt5i and https://imgur.com/p24yOfz

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

#378058 Copied

ubansal

Participant

February 27, 2024 at 10:44

customers are unable to place order as this place order button is not clickable pls fix urgently sir/ma’am.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#384945 Copied

Tony Rodriguez

Support staff

February 27, 2024 at 11:55

Hello, @ubansal,

Thank you for reaching out to us with your concern.

Please activate a default WordPress theme, such as Storefront, to help isolate the problem. This can be done by navigating to ‘Appearance’ > ‘Themes’ within your WordPress dashboard.

Once the default theme is activated, please monitor your site for the issue in question.

This diagnostic check is crucial in determining the root cause of the problem and will greatly assist us in providing you with the appropriate support. Let us know the result.

Additionally, we strongly advise that you create a complete backup of your website before making any changes. This precautionary measure is to ensure the safety and integrity of your data.

Thank you for your cooperation and we look forward to hearing from you soon.

Warm regards,
The 8Theme Team

#384949 Copied

Andrew Mitchell

Support staff

November 10, 2024 at 18:07

Dear ubansal,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#422643 Copied
Tagged: best selling woocommerce, different data woocommerce, elementor data issues, elementor woocommerce themes, solving elementor discrepancies, woocommerce theme discrepancy
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