Hi, every time I update the XStore Core pluggin a fail message apears

This topic has 5 replies, 3 voices, and was last updated 10 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Luis
    Luis
    Participant
    January 3, 2024 at 04:09

    The message says the update was not able to install because of permisions of inconsistent files. But then when I hit refresh the pluggin looks normal. I just want to know what is it and make sure it wont cause any issues later.

    https://beltancarnedeconejo.com/wp-content/uploads/2024/01/FireShot-Capture-172-Plugins-‹-beltancarnedeconejo.com-—-WordPress-beltancarnedeconejo.com_.png

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 3, 2024 at 07:37

    Hello, @Luis,

    Thank you for contacting us and for using XStore.

    Upon reviewing your website, we are pleased to inform you that the latest version of the XStore theme and the XStore Core plugin have been successfully installed on your site. We can confirm that both components are correctly implemented, ensuring that you should not encounter any related issues in the future.

    Should you require any further assistance, please do not hesitate to reach out to us.

    Best Regards,
    The 8Theme Team

    Avatar: Luis
    Luis
    Participant
    January 4, 2024 at 00:22

    I would like to know what that fail message means and if I should do something about it

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 4, 2024 at 07:25

    Hello, @Luis,

    We hope this message finds you well. Thank you for bringing the recent update issue to our attention.

    The error message you encountered, stating that the update was not able to install due to permissions or inconsistent files, is a common occurrence in WordPress and WooCommerce websites. This message typically appears when the update process encounters difficulties accessing or modifying certain files and directories on your server.

    However, it’s encouraging to hear that upon refreshing the page, the plugin appears to be functioning normally. This might suggest that the update was partially successful, and the subsequent refresh resolved any lingering issues.

    Clear Cache: Sometimes, caching plugins or server-side caching mechanisms can cause display inconsistencies after an update. Clearing your website cache can help resolve these issues.

    Thank you for your patience and understanding.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 14, 2024 at 16:42

    Dear Luis,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

  • Viewing 5 results - 1 through 5 (of 5 total)

The issue related to '‘Hi, every time I update the XStore Core pluggin a fail message apears’' has been successfully resolved, and the topic is now closed for further responses

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.