Estimated delivery days translation – loco translate

This topic has 4 replies, 2 voices, and was last updated 11 months, 2 weeks ago ago by Rose Tyler

  • Avatar: TheOne
    TheOne
    Participant
    January 4, 2024 at 14:13

    Hello,

    I have a estimated delivery set up on my product pages.
    Becouse we use “č, ž, š” these letters are displayed with a weird symbol (picture in private).
    The typhography used is “montserrat” which displays these letters in normal everywhere else on the site. I’ve tried to translate it everywhere to c instead of č (which is not ideal) but it still doesn’t change it.

    How can i correct this?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 4, 2024 at 14:25

    Hello, TheOne,

    Thank you for reaching out to us with your concern regarding the display of special characters on your product pages. We understand the importance of accurately representing all characters, especially those unique to certain languages, such as “č, ž, š”.

    Upon reviewing the single product page you mentioned, we were unable to identify the problem you’ve described. For your reference, we have attached a screenshot illustrating the current display: https://prnt.sc/OOZIYPu6Bc4E.

    Should you continue to experience difficulties or if the issue persists on different pages or devices, please do not hesitate to provide us with further details or additional screenshots. We are committed to ensuring that your product pages are presented accurately and will gladly assist you in resolving this matter.

    Best Regards,
    8Theme’s Team

    Avatar: TheOne
    TheOne
    Participant
    January 4, 2024 at 14:29

    Hello,

    You didn’t see the problem becouse the delivery is set to 1 day in estimated delivery sales booster (so friday if today is thursday). If you set up the settings in the sales booster (i don’t know block all days from delivery except thursday) you will see the problem.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 4, 2024 at 15:12

    Hello, TheOne,

    We kindly request that you adjust the settings in such a manner that the issue with the product becomes apparent upon review, using the link you have provided.

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

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