Header top menu changes not updated after changing in customize area

This topic has 4 replies, 3 voices, and was last updated 11 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Francesco
    Francesco
    Participant
    January 8, 2024 at 13:01

    Dear support,
    I’m trying to change the Header Top menu width. In the “Customize Area” I see correctly the changes, but in the Live view the changes are not visibles.

    it work here!
    Customize_area

    Not work here
    Live area

    Regards
    Francesco

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 8, 2024 at 13:09

    Hello, @Francesco,

    Thank you so much for purchasing our theme and contacting our support center.

    1/ Kindly proceed to Xstore > Theme Options > Speed optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

    Furthermore, proceed to Theme Options > Header Builder > Multiple Headers and make the necessary edits to your custom headers (front page).

    After completing these steps, we kindly ask that you clear your cache to observe the changes.

    Should you require any further assistance, please do not hesitate to reach out.

    Kind Regards,
    8theme team

    Avatar: Francesco
    Francesco
    Participant
    January 8, 2024 at 15:03

    Dear @8theme team,
    I followed your steps, disabling “Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources”.
    I clreared the browser cache, closed and re-opened the browser window, but for a strange reason I continue to not see the modification :(.
    Must I do another check?

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 8, 2024 at 19:38

    Dear Francesco,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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