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Static bloc does not change after update it

This topic has 8 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Andrew Mitchell

thibaultcomte

Participant

January 9, 2024 at 10:24

Hello there,

I have issues with the mega menu static bloc screenshot 1, everytime I edit it the change does not appear even if I clear the cache etc. (screenshot 2)

Let me know how I can fix it,

Please, contact administrator
for this information.

#379211 Copied Theme version: 9.2.5

7 Answers

Rose Tyler

Support staff

January 9, 2024 at 11:11

Hello, thibaultcomte,

Thank you for reaching out to us with your concern regarding the mega menu static block. We understand how important it is for your edits to be reflected accurately on your website.

To assist you effectively, could you please provide us with the following information:
– URL of site and temporary wp-admin access.

We appreciate your cooperation.

Best Regards,
8Theme’s Team

#379220 Copied

thibaultcomte

Participant

January 9, 2024 at 11:18

Yes sure

Please contact administrator
for this information.

#379223 Copied

Rose Tyler

Support staff

January 9, 2024 at 12:10

Hello, thibaultcomte,

We appreciate your prompt response.

Kindly verify the current functionality at your earliest convenience.

Best Regards,
8Theme’s Team

#379238 Copied

thibaultcomte

Participant

January 9, 2024 at 12:20

perfect, thanks,

can you explain what happen or what you did to fix it ?

#379243 Copied

Rose Tyler

Support staff

January 9, 2024 at 13:15

Hello, thibaultcomte,

You’re welcome!

We would like to inform you that we have disabled the caching for both the Menu and static blocks through the Theme Options > Speed Optimization.

Best Regards,
8Theme’s Team

#379253 Copied

thibaultcomte

Participant

January 9, 2024 at 13:16

ok thanks

#379254 Copied

Andrew Mitchell

Support staff

January 9, 2024 at 13:16

Dear thibaultcomte,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#379255 Copied
Tagged: site management, static bloc, theme customization, troubleshooting, update issues, woocommerce themes, wordpress
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Static bloc does not change after update it

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