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Regarding images not being reflected on the homepage being produced.

This topic has 2 replies, 2 voices, and was last updated 10 months, 2 weeks ago ago by Rose Tyler

pip

Participant

January 11, 2024 at 05:24

I edited Elemento’s sliders, but although I changed the background image on each slider, it is not reflected.

#379553 Copied Theme version: .9.2.5 WooCommerce version: Version 8.4.0

1 Answer

Rose Tyler

Support staff

January 11, 2024 at 07:28

Hello, Pip,

Thank you for reaching out to us with your concern. We understand that you have encountered an issue with updating the background images on Elemento’s sliders. We apologize for any inconvenience this may have caused you.

Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

In the event that you are utilizing a cache plugin and CDN, we recommend temporarily disabling them.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

Best regards,
The 8Theme Team

#379563 Copied
Tagged: ecommerce solutions, homepage images, image reflection problem, site troubleshooting, template issues, woocommerce, wordpress
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