Quick view error : not displaying product options correctly

This topic has 2 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Luca Rossi

  • Avatar: DEVELOWEB
    DEVELOWEB
    Participant
    January 11, 2024 at 18:43

    hello,
    i have 2 problems:

    1 – in the quick view of the product (off-canvas), the customized product options are not displayed correctly. for this reason it is not possible to add the item to the cart from the quick view.
    I attach a video showing the error:
    https://develow27.sg-host.com/wp-content/uploads/2024/01/quickview-error.mp4

    2 – And yet another problem on the same item, as you can see in the video, when I add the product to the cart, does not open the mini-cart in off-canvas, but only display the green alert at the top (the product has been added to the cart).

    many thanks

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Justin
    Luca Rossi
    Support staff
    January 12, 2024 at 12:03

    Hi @DEVELOWEB,

    The Advanced Product Fields Pro for WooCommerce plugin is not compatible with the Quick View feature of XStore theme.

    If you wish our developers team can personally assist you via our customization service.
    To get started, please follow this link to send us your requirements – https://www.8theme.com/contact-us/
    https://prnt.sc/HMCEfKd9tQL- , and we will prepare a detailed estimate for the customization work. Our goal is to create a design that aligns with your vision and enhances your website’s appearance and functionality.

    Customize your website to suit your needs and make it stand out with our expert dev team.

    Best regards,
    The 8Theme Team

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