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The Footer Section disappeared on my website

This topic has 6 replies, 3 voices, and was last updated 10 months, 2 weeks ago ago by Andrew Mitchell

Khullcsewerq

Participant

January 11, 2024 at 20:01

Hello ,

The Footer Section disappeared on my website. When I check elementor and xstore, everything seems active, but the footer area is hidden in the site view.

Please, contact administrator
for this information.

#379642 Copied Theme version: 9.2.5 WooCommerce version: 8.4.0

5 Answers

Tony Rodriguez

Support staff

January 12, 2024 at 07:31

Hello, @Khullcsewerq,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you clear your browser’s cache and revisit your site to confirm that the changes have taken effect.

Additionally, we have implemented a static block widget in the pre-footer area and in the first column of the footer. Please refer to the attached image for guidance. https://imgur.com/9k6xDxy

Should you wish to modify the footer and pre-footer blocks, you may do so using Elementor. These options are accessible via the WP Dashboard under the ‘Static Block’ section. https://ibb.co/DGBvQsZ

We trust that these adjustments will meet your needs. Should you require any further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#379660 Copied

Khullcsewerq

Participant

January 12, 2024 at 09:29

Hello @Tony Rodriguez

Thanks for fast feed back . Footer problem has solved , l appreciate you for that . But the shop page problem is not solved which l mention it at previous private content . l kindly request your support .

Please contact administrator
for this information.

#379674 Copied

Tony Rodriguez

Support staff

January 12, 2024 at 09:43

Hello, @Khullcsewerq,

Should you desire to personalize a particular block located subsequent to the product on the shop page, we kindly ask that you proceed as follows:

1. Access the Widgets section by navigating to it in your dashboard.
2. Select the ‘After the product’ option to view the list of blocks.
3. Identify and note the name of the block you wish to customize.

https://ibb.co/SmKgLDB

Subsequently, please:

4. Go to the ‘Static blocks’ section.
5. Utilize Elementor to edit the chosen block according to your preferences.
6. Ensure to save your settings upon completion.

For your convenience, we have included an image to serve as a visual aid for these instructions. https://ibb.co/g7qKj49

We hope these steps effectively address your needs. Should you require further assistance, please do not hesitate to reach out.

Warm regards,
The 8Theme Team

#379675 Copied

Khullcsewerq

Participant

January 12, 2024 at 10:34

Hello @Tony Rodriguez

Thanks for support , problem has solved . l appreciate your teamwork .

Best Regards

#379677 Copied

Andrew Mitchell

Support staff

January 12, 2024 at 10:34

Dear Khullcsewerq,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#379678 Copied
Tagged: woocommerce technical help, wordpress site fixes
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The Footer Section disappeared on my website

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