Shop page grid view not working properly

This topic has 5 replies, 2 voices, and was last updated 10 months, 1 weeks ago ago by Anand Burman

  • Avatar: Anand Burman
    Anand Burman
    Participant
    January 12, 2024 at 14:09

    In grid view, the products are displayed in very small Columns and under other products.

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2024 at 15:13

    Hello, Anand Burman,

    Thank you for reaching out to us with your concern.

    Please provide temporary wp-admin access, so we can check your settings.

    Best Regards,
    8Theme’s Team

    Avatar: Anand Burman
    Anand Burman
    Participant
    January 12, 2024 at 19:53

    send id and password

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2024 at 08:49

    Hello, Anand Burman,

    We appreciate your prompt response.

    We’ve disabled “Show Excerpt In Content Produc” in Theme Options > WooCommerce (Shop) > Shop > Products style.

    It is because your excerpt contains tags, and when a part of the excerpt is taken to show on the Shop page, some unclosed tags cause the problem. Keep the option disabled or edit the description of products. You can add a few words in the Short description area, without tags, then the content will be displayed just fine.

    Best Regards,
    8Theme’s Team

    Avatar: Anand Burman
    Anand Burman
    Participant
    January 14, 2024 at 08:57

    Thanks for the quick fix, really appreciated

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The issue related to '‘Shop page grid view not working properly’' has been successfully resolved, and the topic is now closed for further responses

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