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First user registration on the site. notification message

This topic has 5 replies, 3 voices, and was last updated 8 months, 1 weeks ago ago by Andrew Mitchell

Natali

Participant

January 12, 2024 at 16:21

Hello. Thank you for always professional help

I have 3 questions regarding user registration on the site

1. When filling out the website registration form, the user is redirected to the My Account page.
How to make a message that will appear after successful registration on the My Account page. For example, “Congratulations, you have successfully registered!”

2. When filling out the registration form, if the e-mail address has already been registered, display a message such as “this address is already registered”. Now nothing happens, it is impossible to register and there is no information about the error.

3. Can I change the 12 character registration password requirement? Do less or remove this requirement altogether? Image

Thank you

#379737 Copied Theme version: v.9.2.5 (child v.0.0.1) WooCommerce version: 8.4.0

4 Answers

Tony Rodriguez

Support staff

January 13, 2024 at 08:13

Hello, @Natali,

Thank you for contacting us and for using XStore.

1/ WooCommerce does not provide a built-in setting or option to display a custom message on the My Account page after successful registration. To achieve this, some level of code customization or modification is typically required.

2/ On our test site it is working/showing correctly, the issue is only with your site.
Also my-account page comes from woocommerce plugin, Please Activate a default WordPress theme, such as Storefront, to help isolate the problem. This can be done by navigating to ‘Appearance’ > ‘Themes’ within your WordPress dashboard.

Once the default theme is activated, please monitor your site for the issue in question.

This diagnostic check is crucial in determining the root cause of the problem, and will greatly assist us in providing you with the appropriate support. Let us know the result.

Additionally, we strongly advise that you create a complete backup of your website before making any changes. This precautionary measure is to ensure the safety and integrity of your data.

3/ We would like to inform you that the character registration password requirement is a standard feature provided by WooCommerce. Should you desire to disable this requirement, kindly proceed as follows:

1. Access your WordPress Dashboard.
2. Navigate to WooCommerce > Settings.
3. Click on the ‘Accounts & Privacy’ tab.
4. Under ‘Account creation’, locate the option ‘When creating an account, send the new user a link to set their password’.
5. Ensure this option is checked.
6. Click ‘Save changes’ to apply the new settings.

For your convenience, we have attached an image to guide you through this process. https://imgur.com/eqapT8b

We trust this information will be of assistance to you. Should you require any further support, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#379777 Copied

Natali

Participant

January 13, 2024 at 09:15

Thank you, Tony
1. I understood
2. I changed the theme to Storefront, but the information about the already registered email address is not displayed. Where could there be a mistake?
3. Thank you

Please contact administrator
for this information.

#379782 Copied

Tony Rodriguez

Support staff

January 13, 2024 at 11:50

Hello, @Natali,

2/ We hope this message finds you well. We would like to bring to your attention that if you are encountering the same issue with the Storefront theme active, it may be necessary to reach out to the WooCommerce plugin support team for further assistance. This situation appears to be unrelated to our theme, and the WooCommerce support team can be contacted via the following link: https://wordpress.org/support/plugin/woocommerce/

We are confident that once the issue is resolved in conjunction with the Storefront theme, it will consequently be rectified when using the XStore theme as well.

We appreciate your understanding and patience in this matter. Should you require any further information or assistance, please do not hesitate to contact us.

Thank you for your cooperation.

Best Regards,
The 8Theme Team

#379791 Copied

Andrew Mitchell

Support staff

January 15, 2024 at 10:03

Dear Natali,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#379914 Copied
Tagged: ecommerce site user alert, first time user alert, new user registration notification, user registration alert, woocommerce registration message, wordpress woocommerce notifications
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First user registration on the site. notification message

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