Update theme from 8.2.3 to the latest version

This topic has 4 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Eleni
    Eleni
    Participant
    January 14, 2024 at 15:15

    I would like to upgrade the theme from 8.2.3 to the most recent version. I would appreciate it if you could let me know if there are any particular steps I need to take in order to update, such as updating to a previous version before updating to the most recent one.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 14, 2024 at 15:41

    Hello, Eleni,

    Thank you for reaching out to us with your query regarding the theme upgrade.

    To ensure a smooth update process, we recommend the following steps:

    1. Backup Your Website: Before making any changes, it’s crucial to back up your entire website, including all files and the database. This will allow you to restore your site to its previous state if needed. Or create a staging site (full copy of the existing one), to be able to do updates / test there first, without affecting your business.

    2. Update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    3. Update XStore Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    4. Clear Cache: After updating, clear any caching on your website and browser to ensure that changes take effect immediately.

    5. Check Your Website: Go through your website to make sure everything is working as expected. Pay special attention to customizations and integrations.

    If you encounter any issues or need further assistance, please do not hesitate to contact our support team.

    Best Regards,
    8Theme’s Team

    Avatar: Eleni
    Eleni
    Participant
    January 14, 2024 at 20:51

    I cannot update the theme. I received the following message:

    An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2024 at 08:24

    Hello, Eleni,

    Thank you for contacting us and for using XStore.

    We kindly request that you take a moment to review and adhere to the instructions provided in our theme documentation, which can be found at the following link: https://www.8theme.com/documentation/documentation/troubleshooting/troubleshooting-pclziperrbadformat-10-during-theme-core-plugin-update/

    It is our sincere hope that this guidance will assist you in resolving your issue.

    Warm regards,
    The 8Theme Team

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