This topic has 5 replies, 3 voices, and was last updated 10 months, 1 weeks ago ago by Andrew Mitchell
Hey Team,
please check the Screenshot:
https://prnt.sc/NxymprTHssP4
Sometime when I visit the website, the filters from the sidebar are in mixes with the products.
After refreshing the website, the filters a on the correct stop.
I cleared the Caches.
Can you help?
The filter Plugin we use is https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/31634508
Thanks, Daniel.
Hello, ProdbyDaan,
Thank you for contacting us and for using XStore.
For the issue you are experiencing, we kindly suggest navigating to Theme Options, then to WooCommerce, followed by Shop, and finally to Shop Page Layout, where you can disable the “Sticky Sidebar” feature.
Should you require any further assistance, please do not hesitate to contact us.
Best Regards,
8Theme’s Team
Hello Rose,
thanks for the quick response.
Can it happen that settings change on their own?
I haven’t changed anything, and sometimes I have the feeling that settings are reset again.
Hello, ProdbyDaan,
We would like to inquire whether you are utilizing a caching plugin on your website. It is possible that the issue you are experiencing is due to the occasional display of a cached version of the site, which would necessitate clearing the cache to resolve.
Are there any other individuals who have access to your website? It is conceivable that if someone else was making changes to the site concurrently with your updates, their saved changes might have caused some confusion.
Best Regards,
8Theme’s Team
Dear ProdbyDaan,
We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.
Click here to rate now: https://themeforest.net/downloads
Thank you sincerely for your ongoing support!
Best Regards,
The 8Theme Team
The issue related to '‘Sidebar Filter menu are inside the products, issue with layout’' has been successfully resolved, and the topic is now closed for further responses