WpBakery theme options and product page builder

This topic has 6 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Rose Tyler

  • Avatar: TheOne
    TheOne
    Participant
    January 16, 2024 at 14:01

    Hello,

    On almost all of my sites i use Elementor. Today however a person reached out to me to fix some things on his xstore site wich uses WpBakery.

    On this WpBakery page:

    1. I don’t see “sales booster” menu item in control panel?
    2. Does only elementor provide single page builder (elementor has Pro elements)? This doesn’t include single page builder in theme options.
    3. I also don’t see ChatGpt in the dashboard (see pictures) and the patcher.
    4. Also no builders (cart, checkout, archive etc.) ?

    I remember i had to enable (checkbox) somewhere to enable these options?

    https://prnt.sc/-o8kU_FZ2Fl6
    https://prnt.sc/yhFpPKNire5c

    Thank you,

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2024 at 15:42

    Hello, TheOne,

    Thank you for contacting us and for using XStore.

    1/ https://prnt.sc/EHieGSjEhesc

    2/ Do you mean new builder – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/ ? This builder is not available without Elementor.

    3/ https://prnt.sc/XmasT-SluVrt

    4/ New builders work for Elementor only – https://www.8theme.com/documentation/xstore/xstore-builders/

    We hope this information is helpful to you. If you have any more questions or require further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: TheOne
    TheOne
    Participant
    January 16, 2024 at 15:50

    Hello,

    1. Yes, i looked at white branding but it’s not there:
    https://prnt.sc/5eQtIOkT8Lzr

    2,3,4. Ok

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2024 at 16:22

    Hello, TheOne,

    We kindly request that you verify you are utilizing the most recent version of the XStore White Label Branding plugin, which can be downloaded from the following link: https://www.8theme.com/downloads/.

    Should the issue persist after updating, we would appreciate it if you could furnish us with temporary wp-admin and FTP credentials. This will enable us to conduct a thorough investigation into the matter at hand.

    Best Regards,
    8Theme’s Team

    Avatar: TheOne
    TheOne
    Participant
    January 16, 2024 at 16:43

    Hello,

    That did the job. I had the version on 1.0.2 and it didn’t display the notice to update to 1.0.7.

    Thank you,

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2024 at 17:03

    Hello, TheOne,

    We sincerely appreciate your message.

    Thank you for taking the time to inform us.

    Best Regards,
    8Theme’s Team

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