This topic has 8 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Andrew Mitchell
If I access a specific product and select a specific layout for that product (or try to hide the sidebar using the checkbox), it does not apply it in the public part. I don’t know why. Thanks
Hello, Lantalau,
We appreciate you contacting us regarding your concern.
To assist you further, we kindly request that you provide us with temporary wp-admin access. This will enable us to review your settings and ensure everything is configured correctly.
Thank you for your cooperation.
Best Regards,
The 8Theme Team
Yes, of course. Thank you very much for your promptness!
Hello, Lantalau,
We appreciate your prompt response.
You are using Single Product Builder, so to disable the Sidebar, you need to create a custom template https://prnt.sc/6TbIcd-RX0k2 > set it for a particular product (Conditions) > change settings there.
Best Regards,
The 8Theme Team
Ok. Now I understand. If you disable the Single Product Builder constructor it allows you to select different layouts for the product.
But if the Product Builder is active, you have to create additional templates to be able to associate it to the products.
Is this correct? Thanks!
Hello, Lantalau,
Yes, it is correct.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
The 8Theme Team
Thank you very much!
Dear Lantalau,
In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?
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Best Regards,
The 8Theme Team
The issue related to '‘Individual layouts for single product page’' has been successfully resolved, and the topic is now closed for further responses