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WPML: Tranlate sale icon text. Error on secondary language

This topic has 8 replies, 3 voices, and was last updated 10 months, 4 weeks ago ago by Luca Rossi

javi_web

Participant

January 24, 2024 at 15:58

Hi, I’m translating my website with WPML. When I try to translate the Sale Icon Text in the translated language appears only a symbol “{“.

Can you help me?

Please, contact administrator
for this information.

#381126 Copied Theme version: 9.2.5 WooCommerce version: 8.3.1

7 Answers

Rose Tyler

Support staff

January 24, 2024 at 16:14

Hello,

Thank you for contacting us and for using XStore.

Upon reviewing the link you shared (https://prnt.sc/7kHFSZOH8bIB), we would like to request the URL of the page where the issue is present, along with temporary wp-admin credentials. This will enable us to thoroughly examine your settings and provide a more accurate resolution.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#381129 Copied

javi_web

Participant

January 24, 2024 at 16:33

Hello. Sure, here you have.
Best Regards,
Javi.

Please contact administrator
for this information.

#381137 Copied

Rose Tyler

Support staff

January 24, 2024 at 16:44

Hello,

Thank you for temporary wp-admin access, but you did not show the problem to us.

https://prnt.sc/7kHFSZOH8bIB – the problem does not appear to be evident. To assist you more effectively, could you please supply us with a screenshot that clearly depicts the issue, along with the URL of the page where the problem can be observed?

Lightshot screenshot or Gyazo tool can be used to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

We appreciate your cooperation and look forward to resolving this matter promptly.

Best Regards,
8Theme’s Team

#381141 Copied

javi_web

Participant

January 24, 2024 at 17:01

Sorry, I send you a WeTransfer’s link in the private area.

Where can be observed? Any URL, you can begins with home page or the example submitted now. See with on sale text offer.

I translate it with String Translations.

Say me if you need more details.

Best Regards,
Javi.

Please contact administrator
for this information.

#381146 Copied

Luca Rossi

Support staff

January 25, 2024 at 05:17

Hi @javi_web,

We are reaching out to kindly request the administrator account credentials for your Portuguese language website. This information is necessary for us to proceed with the services we are providing.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#381161 Copied

javi_web

Participant

January 25, 2024 at 07:08

Hi Luca. It’s the same website, there are only one installation of wordpress/woocommerce.
The original language is Spanish and we are translating it to Portuguese.

The text (sale icon with percentage) in Spanish works well, in Portuguese not (with or without html tags inside of it). I need with html to do the right styling.

We are making the translation with WPML and that text exactly with “String translations”. I share you (in private) the direct link to see where to modify the translation.

Best Regards,
Javi.

Please contact administrator
for this information.

#381173 Copied
Luca Rossi

Support staff

January 25, 2024 at 07:45
Hi @javi_web,

The sale texts format is wrong: https://prnt.sc/L5hA1mwWEzgJ, the correct format should be:
```
 {sales_text} %s
```
We’ve already fixed it for you. Now everything is working fine:

https://prnt.sc/HRtJS1YMRzfn

Best regards,
The 8Theme Team
#381177 Copied
Tagged: fixing translation errors, sale icon text, secondary language issue, woocommerce wordpress templates, wordpress multilingual plugin, wpml translation error, wpml woocommerce solutions
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