How to publish changes from xstore builder ?

This topic has 3 replies, 3 voices, and was last updated 9 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Lokpal Parmar
    Lokpal Parmar
    Participant
    January 24, 2024 at 21:12

    Hi I have made changes in xstore builder I even clicked on published but the changes are not getting live.

    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 25, 2024 at 07:21

    Hello, @Lokpal Parmar,

    Thank you so much for purchasing our theme and contacting our support center.

    1/ Please provide a Screenshot of the problem or record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

    2/ Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

    We kindly recommend that you take a complete backup of your site before proceeding.

    We appreciate your cooperation and look forward to assisting you further.

    Best Regards,
    The 8Theme Team.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 19, 2024 at 16:56

    Dear Lokpal Parmar,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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