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Website really slow taking up to 20 seconds to open main page

This topic has 4 replies, 3 voices, and was last updated 8 months, 3 weeks ago ago by Andrew Mitchell

Marco A Jimenez

Participant

January 26, 2024 at 01:06

I’m reaching out regarding the ongoing issue with the speed of my website. Despite diligently following the instructions provided by your team, including disabling certain settings and deactivating the CDN, the site continues to open at a sluggish pace.

While there was a brief period when it seemed to function properly, I’m uncertain whether my attempts to improve performance by installing and uninstalling elements may be exacerbating the problem.

I would greatly appreciate your assistance in resolving this matter. Thank you for your attention to this concern.

#381288 Copied Theme version: .9.1.14 WooCommerce version: 6.3.1

3 Answers

Marco A Jimenez

Participant

January 26, 2024 at 01:08

Please see private

Please contact administrator
for this information.

#381289 Copied

Tony Rodriguez

Support staff

January 26, 2024 at 08:38

Hello, @Marco A Jimenez,

Thank you for using our theme and for contacting us.

Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix, we have found that the performance is suboptimal. You may review the results at the following link:
https://gtmetrix.com/reports/aylesva.com/2LuGoC89/

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list, accessible here:https://imgur.com/a/78jSNLx & https://imgur.com/a/VwYr72w.
About your results on gtmetrix results:

-–Avoid an excessive DOM size – read these posts about DOM https://docs.wp-rocket.me/article/1412-avoid-an-excessive-dom-size
https://isotropic.co/avoid-an-excessive-dom-size-on-your-wordpress-website/
Edit your page and Product elements. It should reduce the DOM structure. Also, you may try to reduce the DOM results on the page by reducing the number of sections of the page/elements in the footer or header;

-Eliminate render-blocking resources: https://gtmetrix.com/eliminate-render-blocking-resources.html

-Avoid long main-thread tasks https://gtmetrix.com/avoid-long-main-thread-tasks.html

-Serve static assets with an efficient cache policy
https://gtmetrix.com/serve-static-assets-with-an-efficient-cache-policy.html

– Avoid enormous network payloads – https://gtmetrix.com/avoid-enormous-network-payloads.html

– Use a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos;
For further guidance on how to improve your website’s speed, we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

Lazy load:Lazy loading is a technique used to optimize web page performance by delaying the loading of certain elements until they are actually needed. It’s commonly used for images and other media to improve page load times.

For visual reference from your site : https://imgur.com/a/AO5ETbi

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix. This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

We trust that this guidance will be of assistance to you. Should you require any further support, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#381300 Copied

Andrew Mitchell

Support staff

February 26, 2024 at 19:05

Dear Marco A Jimenez,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#384862 Copied
Tagged: best selling themes, improving website speed, optimize woocommerce site, slow loading page, website speed, woocommerce themes
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Website really slow taking up to 20 seconds to open main page

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