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Cant add products or catogories on the search results

This topic has 3 replies, 3 voices, and was last updated 9 months, 3 weeks ago ago by Andrew Mitchell

Mazzella

Participant

January 29, 2024 at 13:34

Hello,

I can’t add Products and categories on the search results.

I have only Posts and pages :

https://boutique.tamento.net/wp-content/uploads/2024/01/Screenshot-2024-01-29-at-13.31.17.png

Thank you

Please, contact administrator
for this information.

#381518 Copied Theme version: 9.2.6 WooCommerce version: 8.5.1

2 Answers

Tony Rodriguez

Support staff

January 29, 2024 at 13:53

Hello, @Mazzellla,

We hope this message finds you well.

In an effort to address the issue you are experiencing with your website, we kindly recommend that you temporarily disable all third-party plugins that are not included with the XStore theme. A comprehensive list of the plugins that come bundled with XStore can be found at the following link for your reference: https://www.8theme.com/documentation/xstore/plugins/included-plugins/.

Additionally, please clear your browser’s cache before re-evaluating the situation. It is possible that one of the non-bundled plugins may be contributing to the problem at hand.

Should the issue persist after taking these steps, we request that you maintain all third-party plugins in their deactivated state and provide us with the necessary permissions to conduct a thorough debugging process on your site. This process may involve deactivating all third-party plugins and reverting any on-site customizations to their original state, enabling us to provide you with the most effective assistance.

We strongly advise you to create a complete backup of your website prior to implementing these changes to ensure that your data remains secure.

We appreciate your cooperation and look forward to resolving this matter to your satisfaction.

Best Regards,
The 8Theme Team

#381520 Copied

Andrew Mitchell

Support staff

January 31, 2024 at 11:44

Dear Mazzellla,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#381914 Copied
Tagged: category addition problems woocommerce, fix woocommerce search results, product addition issues wordpress, woocommerce product search problems, woocommerce themes troubleshooting, wordpress woocommerce category issues, wordpress woocommerce search results
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