WPML issue – Call to a member function get_discount_total

This topic has 7 replies, 2 voices, and was last updated 9 months, 3 weeks ago ago by Rose Tyler

  • Avatar: TheOne
    TheOne
    Participant
    January 30, 2024 at 16:15

    Hello,

    I am on the line with WPML support and there’s a lot of strings that are nowhere to be found.
    They point out i need the site stage (i’m working on it) and that the theme is returning the following error:

    Private ->

    6 Answers
    Avatar: TheOne
    TheOne
    Participant
    January 30, 2024 at 16:16

    Private->

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2024 at 16:21

    Hello,

    We appreciate you reaching out to us and for choosing XStore for your needs.

    To assist you further, we kindly request that you provide us with temporary wp-admin and FTP access credentials. Additionally, could you please elaborate on the specific translation issues you are encountering? This information will enable us to address your concerns more effectively.

    Thank you for your cooperation.

    Kind Regards,
    8theme team

    Avatar: TheOne
    TheOne
    Participant
    January 30, 2024 at 16:34

    Hello,

    Topic with WPML in private. We had a chat but they moved the conversation to the forum topic so 90% of the conversation is not there.

    Also access in private.

    Edit: i found the whole conversation but it’s really long (in private).

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2024 at 19:54

    Hello,

    We hope this message finds you well.

    We are writing to inquire about the specific conditions under which the ‘get_discount_total’ error is displayed. If this issue has occurred in the past, it does not necessarily imply that it is still present, as we currently do not observe any errors.

    We apologize, but the correspondence you forwarded did not clarify matters for us. Could you please specify in what particular assistance you require from our end?

    Should you require any further information or assistance, please do not hesitate to reach out.

    Best Regards,
    8Theme’s Team

    Avatar: TheOne
    TheOne
    Participant
    February 2, 2024 at 12:30

    Hello,

    I didn’t put anymore time in this issue. The problem was mainly with translating the cart and checkout (with automated translation) – but we did find a solution.
    The cart and checkout are build with pro elements. WPML doesn’t support this plugin by default. The solution is: go to the cart and checkout page and use the function “translate myself”. Translations (in the sidebar) WordPress editor.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2024 at 13:20

    Hello,

    Thank you for letting us know.

    Best Regards,
    8Theme’s Team

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