This topic has 6 replies, 3 voices, and was last updated 10 months, 3 weeks ago ago by Andrew Mitchell
Hello there,
I have few issues as follow:
1. How can I remove the burger menu from Header Main for Desktop only?
2. I want to completely remove zoom functionality from product pictures in single product view. How? (currently there are 2 overlapping zooms). I turned zoom off from Single Product Page/Layout but it didnt stop it.
3. I want to translate “Type here…” that appeared in the block when search icon in the main menu is clicked (desktop) as well as in the search field on top of the mobile menu (mobile). I made the translation in the .po file but the text is still in english in both places. The .po/.mo files are correctly located and working for all the other strings but not for this one. Do you have any idea how can I make it work for this one?
Any help will be appreciated!
Greetings!
Hello, @Sun,
We hope this message finds you well.
1/ We would like to provide you with guidance on how to remove the burger menu from the Header Main specifically for desktop view. Kindly follow the steps outlined below:
1. Access your website’s dashboard.
2. Proceed to ‘XStore’ followed by ‘Theme Options’.
3. Select ‘Header builder’.
4. Click on the ‘Desktop’ tab.
5. Locate and remove the mobile menu widget from the header.
6. Ensure to save your changes by clicking ‘Publish’.
For your convenience, we have prepared a video tutorial to assist you with this process. Please view the video at the following link: https://streamable.com/x5mq4b
2/ We are currently experiencing difficulties accessing the backend of your website through the provided link: https://ibb.co/6NSjtXV. To proceed with our support and assistance, we kindly request that you share the correct and functional WordPress admin login credentials.
For security purposes, please ensure that you submit these details within the private content area designated for such sensitive information.
3/ Should you desire to alter the placeholder text within the header search bar, we kindly ask that you follow the steps outlined below:
1. Access the ‘XStore’ section.
2. Proceed to ‘Theme Options’.
3. Enter the ‘Header builder’.
4. Select ‘Search’.
5. Here, you will have the opportunity to modify or input new placeholder text according to your preferences.
6. Once completed, please ensure to save your changes by clicking ‘Publish’.
For your convenience, we have provided a visual guide to assist you with this process. You may view the image by following this link: https://ibb.co/k6JPwqk
Should you require any further assistance, please do not hesitate to reach out to us.
Warm regards,
The 8Theme Team.
Thank you for your fast reply! Points 1 and 3 are resolved!
Just for info – The color of the text in header builder’s building blocks turned white so I had a bit of confusion about how that works (probably it is only on my site and it is not an issue for me). https://ibb.co/4NTcFCd
About point 2 – Im sending you the credentials.
Thank you in advance!
Hello, @Sun,
Thank you for your response.
1/ We are pleased to inform you that the technical issue affecting your website has been successfully resolved. To ensure that the changes are reflected on your end, we kindly ask that you clear your browser’s cache before revisiting your site.
Our team has deactivated the weLaunch Framework plugin, which has addressed the problem where the building blocks within the header builder appeared white.
For your convenience, we have provided a reference image to illustrate the resolved issue: https://ibb.co/x8M3YxL
2/ We have conducted a thorough review of your website and are pleased to inform you that we have not identified any issues. However, we have noticed that the zoom functionality for product images on the single product page is currently disabled. For your convenience, we have provided a reference image which can be viewed at the following link: https://ibb.co/3sgwXhn
Additionally, It appears that you are using two lightboxes simultaneously, namely the lightbox from 8Theme’s theme and the lightbox from Elementor.
Unfortunately, it is not possible to use both of them at the same time.
To enable/disable the Lightbox for “Xstore” you can go to
Theme options -> WooCommerce (Shop) -> Single product builder -> Gallery -> Lightbox
https://gyazo.com/0d6e8fbcda83a9e806c13879fd123e00
To enable or disable the Lightbox for Elementor, you can go to the home page and click “Edit with Elementor” and follow the instructions in the video.
https://gyazo.com/71d3dbe2b1caeb6fcbda1290194dfc9c
Thank you for your understanding.
Should you require any further assistance or have additional questions, please do not hesitate to reach out to us.
Best Regards,
The 8Theme Team
The issues are resolved.
Thank you for your very detailed and comprehensive answer!
Greetings!
Dear Sun,
As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?
Click here to share your valuable perspective: https://themeforest.net/downloads
Your time and trust are highly appreciated!
Best Regards,
The 8Theme Team
The issue related to '‘How to remove burger menu on desktop and few more issues’' has been successfully resolved, and the topic is now closed for further responses