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Static Blocks in Tab in Page Open and Close

This topic has 10 replies, 3 voices, and was last updated 9 months, 3 weeks ago ago by Luca Rossi

e.uluturk

Participant

February 1, 2024 at 19:49

Hello
I have problem..
This is about Static Blcok and Tabs..
I created Static Block and there is ACCORDION in Static Block
https://prnt.sc/YJJzrZ6IW3HH
AND
I have page and there is TAB in page…
https://prnt.sc/2awJGaXgOHbV
When I add Static Block with ACCORDION in the TAB and when I click the ACCORDION button, ACCORDION section is opening and closing 2 times and after thet ACCORDION section is closing…
How can I fix this.
https://prnt.sc/N3brJCl4YTpV
…
Thank you

#382163 Copied Theme version: 5.2.6 WooCommerce version: Latest

9 Answers

Tony Rodriguez

Support staff

February 2, 2024 at 07:52

Hello, @e.uluturk,

Thank you for using our theme and for contacting us.

We would be grateful if you could furnish us with the URL of the webpage where you are encountering difficulties. Additionally, we would appreciate it if you could generate temporary administrative credentials for your WordPress site and securely transmit the details to us through the designated private content section. This information is essential for us to examine your configurations and gain a comprehensive understanding of the problem, enabling us to provide you with the necessary assistance.

As a precautionary measure, we strongly advise you to create a full backup of your website prior to initiating these steps.

Thank you for your cooperation and understanding.

Warm regards,
The 8Theme Team

Please contact administrator
for this information.

#382179 Copied

e.uluturk

Participant

February 2, 2024 at 19:47

thank you

Please contact administrator
for this information.

#382286 Copied

Tony Rodriguez

Support staff

February 3, 2024 at 06:21

Hello, @e.uluturk,

We appreciate your cooperation in providing us with the wp-admin login credentials. Upon thorough review of your website, we are pleased to report that we have not encountered any issues.

For your convenience, we have created a video walkthrough to illustrate our findings. You may access the video by visiting the URL located in the private content area provided.

It appears that the problem you are experiencing may be related to caching. We kindly request that you temporarily disable your Content Delivery Network (CDN) and proceed to clear both your website’s cache and your browser’s cache. After completing these steps, please revisit your website to see if the issue has been resolved.

We trust that these instructions will prove helpful. Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#382308 Copied

e.uluturk

Participant

February 4, 2024 at 19:22

Hello
I know that it is working when ACCORDION BOX isnt in TAB..
When I add a ACCORDION BOX in any TAB, I see this problem.
So it wasnt fixed..
Can u help me?
Thank you

#382448 Copied

Tony Rodriguez

Support staff

February 5, 2024 at 06:09

Hello, @e.uluturk,

We are pleased to inform you that we have successfully integrated an accordion element within the tab section. The functionality has been tested and is operating as expected. For your convenience, we have prepared a video demonstration which has been uploaded to the private content area for your reference.

If the issue persist, Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Should you encounter any further issues, please do not hesitate to reach out to us for assistance.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#382456 Copied

e.uluturk

Participant

February 5, 2024 at 09:28

Hello
firstly thank you for your help..
but there is problem still..
…
If you set the accordion tab as first, it is working
but if it is not first tab, it doesnt work…

https://prnt.sc/xkORC_78nMFw

Thank you

Please contact administrator
for this information.

#382466 Copied

Luca Rossi

Support staff

February 5, 2024 at 14:25

Dear E. Uluturk,

We hope this message finds you well.

We are writing to acknowledge the presence of the issue you have reported within our system. Please be assured that this matter has been duly recorded and is slated for resolution in a forthcoming update.

In the interim, we would like to offer a temporary workaround that may serve your needs. You may attempt to resolve the issue by copying the static block shortcode into the Tabs element of Elementor. For your convenience, we have provided a visual guide at the following link: https://prnt.sc/KM2gHcFYUsf6

We apologize for any inconvenience this may have caused and appreciate your understanding as we work towards a permanent fix.

Should you require further assistance or have any additional questions, please do not hesitate to reach out.

Warm regards,
The 8Theme Team

#382486 Copied

e.uluturk

Participant

February 5, 2024 at 17:47

Hello
I did what u told me.
it worked but when I click, firstly it is opening and closing and openin again.
So I am waiting for fixing.
Thank you

#382510 Copied

Luca Rossi

Support staff

February 6, 2024 at 04:58

Dear @e.uluturk,

Should you require any further assistance, please do not hesitate to contact us.

Kind regards,
The 8Theme Team

#382525 Copied
Tagged: advanced wordpress features, dynamic ecommerce solutions, efficient woocommerce customization, highly responsive woocommerce tabs, page open and close, static blocks in tab, wordpress woocommerce templates
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Static Blocks in Tab in Page Open and Close

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