Demo Looks Broken. Demo – Grocery Store

This topic has 10 replies, 2 voices, and was last updated 9 months, 1 weeks ago ago by Rose Tyler

  • Avatar: theguardian
    theguardian
    Participant
    February 7, 2024 at 13:22

    It’s a fresh installation & Just imported the demo. But demo looks broken.

    Can you please look into it.

    Thank You.

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2024 at 13:41

    Hello, Theguardian,

    Thank you for contacting us and for using XStore.

    To assist you further, may we kindly request that you provide us with temporary wp-admin access?
    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    Best Regards,
    8Theme’s Team

    Avatar: theguardian
    theguardian
    Participant
    February 7, 2024 at 13:52

    Added Temp User

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2024 at 14:51

    Hello, Theguardian,

    We appreciate your prompt response.

    Kindly review your website at your earliest convenience and inform us if there is any additional support you require.

    Best Regards,
    8Theme’s Team

    Avatar: theguardian
    theguardian
    Participant
    February 8, 2024 at 14:30

    I really appreciate your prompt support.

    May I know what went wrong ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2024 at 14:37

    Hello, Theguardian,

    You’re welcome!

    Images for categories are imported with random IDs, so we re-selected them.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: theguardian
    theguardian
    Participant
    February 12, 2024 at 09:38

    just a quick doubt.

    Still there’s lot of space between the hero section and department menu.

    Can you please look into it.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2024 at 09:46

    Hello, Theguardian,

    We kindly request that you make an edit to the page by utilizing Elementor. Please navigate to the section settings and adjust the width of the column as illustrated in the following screenshot: https://prnt.sc/TTs8JuIAx8ym.

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Avatar: theguardian
    theguardian
    Participant
    February 12, 2024 at 09:49

    Please check the private content area.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2024 at 09:58

    Hello, Theguardian,

    As we can see, you have sorted it out – https://prnt.sc/oBXRSxTw3R57

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

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