Problem with the footer configuration of the website

This topic has 4 replies, 2 voices, and was last updated 10 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: ricardo
    ricardo
    Participant
    February 9, 2024 at 00:56

    Hello, we are trying to config the footer with elementor but is not working. Please help us

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    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 9, 2024 at 05:55

    Hello, @ricardo,

    Thank you for contacting us and for using XStore.

    To address the concern you have encountered with the Elementor plugin, we kindly request that you refer to the official documentation provided by Elementor. The following link will direct you to the relevant guide that outlines the necessary steps to resolve the issue with the widget panel not loading: https://elementor.com/help/elementor-widget-panel-not-loading/

    We hope you find this resource to be valuable and that it effectively assists you in troubleshooting the problem. Should you require any further assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

    Avatar: ricardo
    ricardo
    Participant
    February 12, 2024 at 21:35

    We try to do several alternatives but we continue fix it. Can you help us?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 13, 2024 at 05:37

    Hello, @ricardo,

    Thank you for your response.

    We kindly request that you reach out to your service provider and inquire about extending the maximum execution time to its upper limit. This adjustment is necessary to ensure that you can edit the footer using Elementor without encountering any difficulties.

    Furthermore, we would like to inform you that our team has successfully edited the footer using Elementor and did not experience any issues. To assist you further, we have prepared a detailed video demonstration of the process. You can find this video in the private content area for your reference.

    Please take the time to view the video in its entirety to familiarize yourself with the steps involved.

    Should you have any questions or require additional assistance, please do not hesitate to contact us.

    Best regards,
    8Theme’s Team

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