Translation to German fails for strings WPML

This topic has 10 replies, 2 voices, and was last updated 10 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Stephan
    Stephan
    Participant
    February 14, 2024 at 11:27

    Hi there, I am having difficulties with the XShop in proper German. I Guess it’s not designed to have it run in German, please kindly consider taking the shop back and refunding the purchase price. Please be assured we are trying everything but the shop is not working and we are losing money every day

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2024 at 11:48

    Hello, Stephan,

    Thank you for reaching out to us with your concerns.

    Private Content

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Stephan
    Stephan
    Participant
    February 14, 2024 at 12:05

    Hello Rose, I’ve sent you a private message

    Please contact administrator
    for this information.
    Avatar: Stephan
    Stephan
    Participant
    February 14, 2024 at 14:57

    Hello Rose, I’ve sent you the credentials in a private mail but unfortunately I haven’t received any reply. Could you please check if there is something you can provide like help

    Avatar: Stephan
    Stephan
    Participant
    February 14, 2024 at 15:03

    Hey Rose, you were offering a refund but it doesn’t work I don’t get a reply from you so I guess it’s better that way just continue our corporation so it’s absolutely too complicated. I don’t get any help and I want my refund and I want to get rid of your theme, please let’s terminate this like grown-up people

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2024 at 16:24

    Dear, Stephan,

    We are waiting for access (username and password) from you here on the support forum.

    If you want a refund, it is ok, but we do not see any request from you. Have you submitted it?

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2024 at 16:27

    Hello, Stephan,

    We are writing to inform you that we have successfully logged into your website using the credentials you have provided. However, upon inspection, we were unable to locate the XStore theme within your site’s configuration.

    Best Regards,
    8Theme’s Team

    Avatar: Stephan
    Stephan
    Participant
    February 14, 2024 at 17:11

    Hello Rose thanks for your reply as I haven’t heard anything from you. I have deleted the theme from my website as you can see in my profile I have reset it my user lock in so the theme is not any more in use

    Avatar: Stephan
    Stephan
    Participant
    February 14, 2024 at 17:49

    Good evening Rose I would be very grateful if you could refund my purchase and as I have deleted the theme I got this currently the optimal solution. Thanks a lot in advance and take care. Best regards, Stefan.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2024 at 19:12

    Hello, Stephan,

    Please check the Private Content.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
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