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Zoom messing up single product page image

This topic has 8 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

antcuc

Participant

January 30, 2015 at 11:47

When I turn zoom on the first image on the single product page becomes blurry and cut off. For my business it’s important that zoom works. For now I’ve turned it off, please log in and turn it on to test and see for yourself.

Thanks for your time.

Please, contact administrator
for this information.

#38386 Copied

7 Answers

Eva Kemp

Support staff

January 30, 2015 at 12:17

Hello,

I’ve enabled zoom effect and don’t see any problems with images.
Please give us a direct link to a product where image is displayed incorrectly.

Thank you.
Regards,
Eva Kemp.

#38390 Copied

antcuc

Participant

January 30, 2015 at 21:56

I’ve attached screenshots and links but it is happening on every product page. I am testing on a Mac desktop in firefox, safari, and chrome.

Please, contact administrator
for this information.

#38496 Copied

antcuc

Participant

January 31, 2015 at 01:11

I just checked again and it seems the image is not being cut off anymore. Did you change something? However, the image is still being stretched making it look blurry.

Thanks for your time.

#38512 Copied

Eva Kemp

Support staff

January 31, 2015 at 16:13

Hello,

As I see the images are shown fine:

Please check it with some other browser.

Thank you.
Regards,
Eva Kemp.

#38551 Copied

antcuc

Participant

January 31, 2015 at 19:23

You didn’t turn on the ZOOM. See attached.

Please, contact administrator
for this information.

#38576 Copied

antcuc

Participant

February 4, 2015 at 22:26

Anything?

#39848 Copied

Eva Kemp

Support staff

February 5, 2015 at 11:49

Hello,

Sorry for a delay.
In this case you have to change original image sizes to more than 900px or disable zoom effect in Theme Options.

Thank you.
Regards,
Eva Kemp.

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