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Several problems - by Jonasurs - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

Jonasurs

Participant

May 16, 2014 at 16:05

Hi there,

I have several problems:

1. Strangely, I have a zoom effect on the whole page. I did not activate any CSS classes. Example: http://lamdahalbe.de/impressum/

2. I can’t update the VC. I installed Legenda V2.2. (no update). If I update VC the error text is “Invalid liense key. Please check information in your envato profile.” I double checked the key and my username.

Please check these problems, password see below.

Many thanks in advance,
Jonas

Please, contact administrator
for this information.

#3844 Copied

7 Answers

Eva Kemp

Support staff

May 16, 2014 at 16:25

Hello,

1. Do you mean you the font is large on the page http://lamdahalbe.de/impressum/ ? If so you can edit it in admin panel > Pages > Impressum page, and select text element where the content is written.

2. If there are any problems with license key for VC you should contact envato support regarding this (http://support.envato.com/index.php?/Tickets/Submit).

Regards,
Eva Kemp.

#3846 Copied

Jonasurs

Participant

May 16, 2014 at 17:41

Hi Eva,

1. No, if you use the Safari browser you’ll see a zoom effect on the whole page. There is no such an effect with Chrome and Firefox. Could you please solve this asap?

Man thanks,
Jonas

#3854 Copied

Eva Kemp

Support staff

May 19, 2014 at 09:08

Hello,

Sorry for a long delay.
I’ve checked your site in Safari and there is no any zoom effect:

Are you using the latest version of the browser? Is it Mac or Windows version?

Regards,
Eva Kemp.

#4009 Copied

Jonasurs

Participant

May 19, 2014 at 18:05

Hi Eva,

sorry, I still have this problem. I use Safari on a Mac, latest update (both).

I tested it on different Mac’s – they all show the same: first, the browser loads the website in a default font size. After that the browser scales the font into the theme settings. On every single page. I don’t have this problem on all other browsers. Is it maybe the webkit compatibility?

Please keep me posted.

Best,
Jonas

#4128 Copied
Eva Kemp

Support staff

May 20, 2014 at 15:52
Hello,

Please add this code into custom.css file:
```
body {
-webkit-transition: none;
    -moz-transition: none;
      -ms-transition: none;
        -o-transition: none;
             transition: none;
}
```
Here you can watch how to create custom.css.

Regards,
Eva Kemp.
#4260 Copied
Jonasurs

Participant

May 22, 2014 at 15:19

Perfect. Thanks!

#4585 Copied

Eva Kemp

Support staff

May 22, 2014 at 15:36

Hello,

You’re welcome.

Regards,
Eva Kemp.

#4588 Copied
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