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Multiple errors in error_log file in CPanel

This topic has 10 replies, 2 voices, and was last updated 9 months ago ago by Rose Tyler

Creatica

Participant

February 22, 2024 at 14:02

Hello,

We see a lot of errors in our error_log file:

[22-Feb-2024 12:36:51 UTC] PHP Warning: Attempt to read property “post_status” on null in /home/bellh5qu/public_html/wp-admin/includes/template.php on line 2302
[22-Feb-2024 12:36:51 UTC] PHP Warning: Attempt to read property “post_status” on null in /home/bellh5qu/public_html/wp-admin/includes/template.php on line 2308
[22-Feb-2024 12:36:51 UTC] PHP Warning: Attempt to read property “post_status” on null in /home/bellh5qu/public_html/wp-admin/includes/template.php on line 2312
[22-Feb-2024 12:36:51 UTC] PHP Warning: Attempt to read property “ID” on null in /home/bellh5qu/public_html/wp-admin/includes/template.php on line 2316
[22-Feb-2024 12:36:51 UTC] PHP Warning: Attempt to read property “post_status” on null in /home/bellh5qu/public_html/wp-admin/includes/template.php on line 2320
[22-Feb-2024 12:36:51 UTC] PHP Warning: Attempt to read property “ID” on null in /home/bellh5qu/public_html/wp-admin/includes/template.php on line 2325
[22-Feb-2024 12:36:51 UTC] PHP Warning: Attempt to read property “ID” on null in /home/bellh5qu/public_html/wp-admin/includes/template.php on line 2329
[22-Feb-2024 12:36:51 UTC] PHP Warning: Attempt to read property “ID” on null in /home/bellh5qu/public_html/wp-admin/includes/template.php on line 2334
[22-Feb-2024 12:36:51 UTC] PHP Warning: Attempt to read property “ID” on null in /home/bellh5qu/public_html/wp-content/plugins/et-core-plugin/packages/xstore-wishlist/xstore-wishlist.php on line 641

Can you tell us how to fix this issue?

#384403 Copied Theme version: 9.2.8

9 Answers

Rose Tyler

Support staff

February 22, 2024 at 14:14

Hello, Creatica,

We kindly request that you provide us with temporary wp-admin and FTP credentials to facilitate necessary support and maintenance activities.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

We appreciate your cooperation in this matter and assure you that your credentials will be handled with the utmost confidentiality and care.

Best Regards,
8Theme’s Team

#384404 Copied

Creatica

Participant

February 22, 2024 at 14:21

These are credentials. Also, the web site is very very slow. Can you check this as well?

Please contact administrator
for this information.

#384407 Copied

Rose Tyler

Support staff

February 22, 2024 at 14:40

Hello, Creatica,

We appreciate your prompt response.

https://prnt.sc/AsUBSX6b1rRG – please provide the correct credentials.

Best Regards,
8Theme’s Team

#384411 Copied

Creatica

Participant

February 22, 2024 at 14:44

Can you try again with same credentials?

#384413 Copied

Rose Tyler

Support staff

February 22, 2024 at 15:20

Hello, Creatica,

We are pleased to inform you that we have implemented updates to the et-core-plugin. Specifically, the fixes have been applied to the following files: et-core-plugin/packages/xstore-wishlist/xstore-wishlist.php and et-core-plugin/packages/xstore-compare/xstore-compare.php.

Regarding the optimization of your site’s speed, we kindly recommend that you refer to the guidance provided in the following discussion: https://www.8theme.com/topic/how-do-buyers-register-an-account-on-my-website-i-cant-find-it-i-only-see-login-https-evoanime-c/#post-376251.

Best Regards,
8Theme’s Team

#384416 Copied

Creatica

Participant

February 23, 2024 at 08:43

Hello, we still have error in Wishlist. There is nothing in the wishlist but we see number 3 in the top right and this red errors appers – check the screenshot.

Can you check please?

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#384488 Copied

Rose Tyler

Support staff

February 23, 2024 at 09:13

Hello, Creatica,

We kindly request that you disable any caching plugins currently in use, clear your browser’s cache, and then proceed to add a product to the wishlist to observe the outcome. Once you have completed these steps, please inform us of the results.

Best Regards,
8Theme’s Team

#384497 Copied

Creatica

Participant

February 23, 2024 at 09:55

Thank you. We also have errors in error log:

[23-Feb-2024 07:58:41 UTC] PHP Warning: Attempt to read property “post_status” on null in /home/bellh5qu/public_html/wp-admin/includes/template.php on line 2320

[23-Feb-2024 07:58:41 UTC] PHP Warning: Attempt to read property “ID” on null in /home/bellh5qu/public_html/wp-admin/includes/template.php on line 2316

is this some function calling incorrectly from the theme?

#384505 Copied

Rose Tyler

Support staff

February 23, 2024 at 10:03

Hello, Creatica,

Can you please switch to WooCommerce default theme – Storefront (Appearance > Themes) in order to check if the issue is restricted to XStore only?
If these warnings are independent of the theme, we would recommend you contact WordPress support.

Best Regards,
8Theme’s Team

#384506 Copied
Tagged: cpanel error_log issues, error_log file solutions, fix multiple cpanel errors, troubleshoot woocommerce templates, woocommerce cpanel error fixes, wordpress cpanel errors, wordpress template troubleshooting
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