This topic has 2 replies, 2 voices, and was last updated 8 months, 4 weeks ago ago by Tony Rodriguez
after installing plugin XStore Core it gives the error HTTP ERROR 500.
how do I do?
Hello, @Web Next2b,
Thank you so much for purchasing our theme and contacting our support center.
1/ If you are using the Kirki Customizer Framework plugin currently activated on your website is conflicting with our XStore Core plugin. To ensure seamless functionality and performance, we kindly recommend that you disable the Kirki plugin and check again.
Please be informed that the XStore Core plugin already encompasses the Kirki framework within its own codebase. In order to avoid any potential issues, it is advisable to deactivate the Kirki plugin while utilizing XStore.
2/ Please ask the hosting provider what they recommend to do to fix the problem. Also please try to contact the support of WordPress.
Read some online sources, for example – https://www.infomaniak.com/en/support/faq/106/resolve-a-500-internal-server-error
We hope this helps. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
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